March 2024 by Neil
Blonde woman with shoddy tattoo on forearm needs some serious customer service training. You would have thought I?d kicked her dog the way she treated me as a customer. Not surprised to see she is already mentioned here numerous times as she is extremely rude and surly. A serious discredit to the Post Office.
February 2024 by Deborah Reid
Terrible, rude staff.. apart from the younger girl but man who is deputy manager and older blonde woman are rude and uninterested. Were meant to hold a parcel for collection and they sent it back. Dismissive and rude.. could do with customer service training
October 2023 by John
I have to agree with the majority of comments here.Absolutely dreadful customer service.The staff have been consistently rude, surly and disinterested over the last three years and their commitment to this cause is total.I think the post office should be informed as clearly don't read Google reviews!
October 2023 by Rockstar
I like the service of the gentleman working there. I will only go there is he is in. 5 start to himBut I respect woman but the lady working there is really rude.She doesn't even listen carefullyZero to her.
September 2023 by Eduvigis Sandoval
The worst experience and customer service that I ever had.The blond old woman that was working today at 2:30 pm was completely rude. Let me wait just because she just went to the other room to use her phone. When I went to the challenge, she said that she wasn't with her phone when I clearly sow her using it . She claims to be the manager, which I doubt it.There was a guy there as well which wasn't helpful at all. And said I was the rude when he clearly knew that his colleague was doing the thing wrong. I just left. I decided to go to another post office. I can't deal with people which such a bad customer service. I even felt discriminate just because I am not British.
August 2023 by Fiona Gibb
Staff are not familiar with the standard customer service greetings such as 'Hello' or 'Thank-you'. They look utterly miserable. Not one smile.
June 2023 by FLORA
The lady was very rude to me, shouting on me, i had a very bad experience withthe lady telling me to go to dairy post office to deposit my money, I don't recommend any one to use this post office. The scotmid staff are very friendly. The post office NEEDS SOME STAFF TRAININGS
May 2023 by Hannah S
Very rude staffs that served me today in the post office. The old blonde woman and guy. Not willing to help customers with any query. It felt like they just wanted to get things over and done with. Very unprofessional and they did not greet a single customer. They just frowned. Why be rude towards decent customers who done nothing wrong to you? Please hire someone else to take their place.
January 2023 by BoBo
I've used this Post office for a number of years now and they have always provided me with a good, reliable service. I've used it for sending parcels, deposits etc without any issues. The staff communicate when parcels will be picked up often and from my experience, royal mail picks up deliveries, daily from this location at around 12am. Also for me, I find it rarely has significant queues which is a big positive. It being located within the scotmid I often find handy too.
December 2022 by calum beedie
I was in yesterday afternoon and the service was excellent and the lady you all complain about was extremely pleasant and absolutely fab so maybe your the problem and not them I will continue to use it never had a problem.
October 2022 by Constantine Tabs
Convenient location but very rude staff, especially that guy on the right hand booth, as everyone on the Google reviews points out.
September 2022 by Doris *
I'm not sure if they are being racist or just rude. Horrible experience and I don't think they would care for the negative comments.
August 2022 by Mustafa Elhadi
I was feeling that the two women in the counter are being rude because they are racist, but seems that everyone is being treated the same way. They are very unhelpful and quite rude!
July 2022 by jo jo
Staff needs to be TRAINED in Customer service OR change of staff OR shut down the branch...period.
July 2022 by Muhammed Mufeed
The staff on the counter was very rude and not helping the customers. She is a bit harshy for this job. Very bad experience