November 2023 by Margie L. Guarnizo
Terrible service. Lack of common sense for something simple. Avoid this branch. Fist time there and last one.
May 2023 by Lauren Chin
Fantastic place to ship parcels and letters etc, they?re always so friendly and patient here. I?ve heard them helpfully answering many tourist?s questions on sending post abroad and never sounding exasperated. Really kind people!
January 2023 by Q Yu
Friendly, professional staff make post easy!
January 2023 by nao world
They were very courteous and helped me send my luggage to Japan. Since there was no suitable box according to the standard, we selected one from the ones they had available.
October 2022 by Forida
Horrible service! Sri Lankan woman has no manners and downright rude. Was so much better until this woman and her husband took over. Her husband is alright but needs to tell his wife to learn to at least smile. My mum went today to collect the government electricity funding. She is the account holder but letters from the energy company come under her ex's name. She told her she is the account holder and she is separated. She had spoken to the energy provider prior to going who said this is not an issue. The lady told my mum she had to get her abusive ex's ID even though they do not live together. Absolutely ridiculous! My mum even told her she can phone the energy provider in front of her. My baby sister was there and started crying but the lady did not care. My mum then went to the post office at Clerk st and got the money credited within minutes - no hassle at all. Vile woman needs to go!
October 2022 by Forida Begum
Horrible service! Sri Lankan woman has no manners and downright rude. Was so much better until this woman and her husband took over. Her husband is alright but needs to tell his wife to learn to at least smile. My mum went today to collect the government electricity funding. She is the account holder but letters from the energy company come under her ex's name. She told her she is the account holder and she is separated. She had spoken to the energy provider prior to going who said this is not an issue. The lady told my mum she had to get her abusive ex's ID even though they do not live together. Absolutely ridiculous! My mum even told her she can phone the energy provider in front of her. My baby sister was there and started crying but the lady did not care. My mum then went to the post office at Clerk st and got the money credited within minutes - no hassle at all. Vile woman needs to go!
July 2022 by Qidi Yu
Friendly, professional staff make post easy!
May 2022 by fahad ifzal
CAUTION!!If your trying to deposit money be very careful if you are doing it here. This place has a history of undercounting and depositing less money into your bank account. Furthermore if you call them out on it asking for CCTV footage they will become extremely rude and then ?trying? secretly put back the money they took into the pile of money you had given them. I suggest going a bit further down the street near the train station to deposit your money because they will try to scam many foreigns this way as well as others.
July 2021 by Olivia McGauley
Horribly unfriendly and down right rude staff. Will never be giving this post office my money again.After walking 10 minutes in the pouring rain to post two parcels, both of which were in waterproof bags, the woman working had the nerve to threaten to not post my packages as they were wet and told me ?next time I won?t post.?. It was clearly lashing with rain outside and I was the only customer in the store. Beyond a joke.
July 2021 by Joe
Really poor staff, overcharging when clearly the small parcel fits the guidelines and then incredibly rude and arrogant. Lack of common sense and manners. Avoid this branch
January 2021 by john buchanan-black
Staff well helpful nothing was to much trouble for them got into abit of muddle but them very helpful.
September 2020 by Rachael Coutts
This really is one of the best post offices in Edinburgh. Staff are incredibly friendly and a genuine pleasure to interact with. They do their job really well and are always friendly and helpful.
August 2019 by Stephen Knox
Friendly service when sorting out some documents yesterday.
March 2019 by Juanjo Andres
Someone give to me an old billet 10 pounds in Edinbourg. All people told to me that is possible to change for any new in all post office and banks. Today at 12.30, one woman in this post office told to me that it is not possible, that only in bank, that only they change to me if I buy some product. Finaly after thinking 5 minuts, I,ll come back and I have bought 4 magnet to the man on the right side for all quantity but he didnt give to me invoice or ticket. I,d like the governrment investigate this situation. Thank in advant.
February 2019 by Alex Alsak
friendly and helpful
