January 2024 by dalwinder singh
I went along to the sale on Wednesday. I wasn't there long, the whole time I was there, the store security alarm was going of for each person that was trying to exit the store.Insufficiency in the staff to take off the tags during purchase.The store was full of people who took rails of clothing only to sift through and leave unwanted items on the floor or on counters all over the store. This situation should be managed by the store manager. As merchandise is being damaged. Also other customers may want to purchase these items. As I left the store, the security alarm went off and each bag was searched. This is not practical nor is the acceptable. For paying customers to go through wat looks like customs at an airport. NEXT PLC need to look at other ways of avoiding this embarrassment.As my bags where checkedI was asked by a member of staff to "can you step away from the table"!?? ....implying I was setting the alarm off!!???This person's attitude needs to be challenged as this was abrupt, rude and degrading.Every season it's the Christmas sale, it's only NEXT that has this default problem.
December 2023 by Maria Clark
Good elections.
December 2023 by kalsoom aamir
Absolutely stunning items at next and the service from the staff is always fantastic.
November 2023 by Brian Moran
Poor service no acknowledgement of me waiting and calling on assistance with one guy servingWalked out I can get from another more efficient NEXT
September 2023 by Symon Lockhart
Well stocked fashion store with a home section and a popular Costa coffee
July 2023 by Amz Luma
Seth was extremely helpful. Gave lots of advice and helped pick out the perfect suit. Above and beyond customer service! Thank you Seth
May 2023 by bob ?Florida bob? peter
Lovely large store plenty room to wounder around vast stock. And have a Costa coffee
November 2022 by Maggie Lis
Tried to call and ask if they carry maternity range in store, but it's impossible to get through. Got the call directed to the Fort Kinnaird store by customer service and no one has picked up on several occasions.
February 2022 by Kathleen Roarty
Ordered 3 items online to pick up in an hour in store as in stock ..get a text an hour later to say they can't find any of the items and I've been refunded ...poor service that !!
November 2021 by Suzanne Smith
Like good there 2 get away from the house sometimes the staff are very nice 2 me when I come 4 a few hours.
August 2021 by Andy Stewart
Like all Next stores, well laid out with defined areas for products. Racks were full of product, again as expected. Slightly disappointed that there isn't more in the age12-14 sizes. But staff were quick to point out their on-line availability and we were okay with that. Basically still a market leader for physical shopping experience.
July 2021 by Mal Watson
Absolute fantastic customer service by Sharon Singh. Helped me immensely returning a coat that didn?t fit. Many thanks.
July 2021 by Steph
A big store with a Costa and Virgin holidays. Hand sanitiser stations around the store however some are empty. Fitting rooms are closed for the time being.
August 2019 by Evan Fave
Very helpful.
May 2019 by Jimmy Wren
Good, reliable products, at right price. Next day availability is good.
