March 2024 by Chris Clay
If I could give 20 stars I would for customer service. My wife started a new job and wanted to get her a new laptop bag as a special gift. The one I picked was too small and your staff directed me to the perfect color and size. She loves it and all fits perfectly fits thanks so much for your help. Much appreciated great job!
December 2023 by CTF
A massive thanks to Josh for sorting out an issue with a handbag that developed a fault. Absolutely first class service, and ensures our continued support of this store. Thanks again and Merry Christmas. See you again in January!
December 2023 by Livia Sbarbaro
Only my second trip to Michael Kors today ...but the staff all of them were absolutely wonderful..Kind , patient and really helpful ...Thank you for everything today x
September 2023 by Nelise Zymberg
I love this store, products with discounted prices and the friendly saleswoman.
August 2023 by Carol corbett
Speechless! Holly and her team in Edinburgh store are truly amazing I was struggling with an online order and they did everything they could to get my problem resolved 5 star service ?
June 2023 by Robert Donnan
Really welcoming and friendly staff. My wife visits many Michael Kors branches unfortunately. This one is exactly as it should be.
March 2023 by Sandi MacLeod
Bought myself a super amazing watch. Very polite and friendly salesperson. Will buy from again :)
July 2022 by Ashish Gautam
Fortunately Google doesn't have Negative rating to give else this would have been your place due to absurd behaviour by one of your store attendant at Multrees Walk Edinburgh store , Not sure who that white girl was who doesn't know how to attend customers and talk . Well On Sunday 10th Jul 2022 , time around 4:30PM we (me and my wife) visited store , was looking for something Cruelty free stuff , One of the store attended (Seem from African Origin) was nicely helping us . I picked up a purse for my wife and we were discussing . All of a sudden this white girl came in so hurry and took away purse from my hand (Rather softly asking) and said here is nothing that can help us at all.My god...she was damn so quick to do so I couldn't judge her at all.Guys Learn some civic sense Or teach your people to behave ...
July 2022 by D Pa
Got great handbag at a great price.
June 2022 by Derek Walinck
Excellent staff, first class experience.
February 2022 by Tracy McQueen
Nice friendly staff, they are very helpful.
December 2021 by Akmoments
Beautiful, attractive and unique designs of Women bags here. Leather quality is good.Have colourful special bags which can ladies take to Events and occasions. Ladies party dresses, accessories, shoes and watch also available here. Staff is helpful and polite. Prices worth its quality and designs. Located at beautiful Multrees walk inside Edinburgh.
December 2021 by Barbara Scoffins
Very helpful, polite and cheerful staff.
September 2021 by Paul Mitchell
Staff was really helpful and nice, we even had a laugh and a joke with them.
August 2021 by Gemma Peirson
I made a purchase from the Edinburgh store over 3 weeks ago and a few days later when I checked my online banking I noticed the transaction had came out my bank account twice. I called the store the next day about this and was told they?d contact their card machine company and call me back. After me having to chase it up many times and a lot of the time no one answered the phone at the shop I eventually filed a complaint through customer services. I received my refund this morning but I am very disappointed in the service of a designer store. I felt like I was being palmed off many times and I shouldn?t be the one having to constantly chase things up when it was a mistake made by Michael Kors! I will be very hesitant to shop here again.