December 2023 by Erin Nuttall-Halliwell
Had a lovely experience today. Was struggling to find a dress and Ava was alone on tills and still offered to go out of her way to find it. I told her it was alright and not to worry as I'd try find it online so she wasn't pulled away from what she needed to do. I didn't manage to find it online as was only available in store so decided I'd just leave it. When I walked up to the tills with the rest of my items, she told me she'd also noticed it was only available online and so she would go find it for me and she went out of her way to find the dress and I managed to leave the store with what I'd gone in for. An absolute gem of an employee, was made to feel so welcome and she was just so kind and wonderful to me. Couldn't be more happy with her customer service.
December 2023 by David Mooney
Been here multiple times, changing room always closed, staff standing chatting on the floor loudly laughing and gossiping about colleagues, staff on till rude and wouldn?t even try to help. Asked to use changing rooms, response was ?no they?re closed so that?s not possible?
July 2023 by Marius Cucuveic?
I am not a big fan of HM but I must admit it is a good shop.
June 2023 by Abdul Wasy
Overall good store. It would be great to reduce till time or the addition of self-service checkout
June 2023 by Frank Martin
Very good selection the kids are teenagers love the selection .
March 2023 by ANNA Lopacka
I'm buying here clothes for my daughter. Good quality.
March 2023 by pradhyumna reddy
Visited not purchased
July 2022 by Leeann Thomson
Went in for a few baby bits and bobs, vests mostly. A bit pricey but lovely quality, super soft.
July 2022 by Leigh
Went in for a few baby bits and bobs, vests mostly. A bit pricey but lovely quality, super soft.
June 2022 by vee watson
Shocking Management Customer Service.. "Will NOT be back".. We had planned to do full holiday shop for our extended family.. We travelled an hour to get there as we no longer have H&M in our home town. We asked to try on some clothing and were told the fitting rooms were closed. We explained we had travelled some way and could not come back with any purchases due to the time & distance.. It was suggested we might like to find a "quiet corner"of the store to try on what we desired.. Really ! ! ?
May 2022 by T Olivier
Went into the store to buy my kids (3 and 5) some clothes - after finally choosing some items I went to try them on as children's clothes sizes vary from sore to store. Walking to the change room there were two staff having a big chat about the upcoming weekend - eventually having got their attention I was told it?s closed - no further assistance was given - now I don?t work in retail ?. But if I did I?d perhaps take my customer service a little more seriously
January 2022 by Nicola Higgs
Good value for money..garment recycling available..staff friendly and accommodating
September 2021 by Tobi
I love H&M! Picked up £25 trousers, get to the counter to find out they are actually only £12!
August 2021 by Cerise
I love H&M! Picked up £25 trousers, get to the counter to find out they are actually only £12!
August 2021 by Ali Sinclair
Love H&M! It has something for everyone even though it appears to be for the young. Great quality, sizes are better than they used to be and the staff are unfailingly nice.
