March 2024 by Susannah Horton
Great experience all round. Very easy process of getting an estimate for repair, with the process and cost explained clearly. The team are knowledgeable and friendly. Lovely selection of items available to buy in the shop, too.
March 2024 by Neil Doherty
Great service for a bracelet adjustment would have no hesitation recommending Edinburgh Jewellery Repair.
February 2024 by Russell Clegg
I love this shop! The designs are great, the service is friendly, efficient and knowledgeable. I have both bought and had items repaired with Edinburgh Jewellery Repair and have always been satisfied with their expertise and customer care.
February 2024 by Caitlin McClure
Took my antique gold diamond ring in as noticed one of the claws had snapped off. The staff analysed my ring and noticed a few of the claws needed amending. They also advised they would be able to thicken the band and resize the ring which I was advised my another jeweller wasn?t possible. My ring now looks and fits better than ever and was done so quickly! I also received the loveliest free gift when I came to collect my ring. I can?t recommended these guys enough! Thank you again :)
February 2024 by Jennifer Simpson
Delighted to have a precious family locket cleaned and repaired by the friendly team at Edinburgh Jewellery Repair.
February 2024 by Emily Furniss
I've used Edinburgh Jewellery Repair twice now and have received professional advice and a great service. Definitely recommend!I wanted to have my engagement ring replated and they confirmed my suspicion that the setting was incorrect and that I could lose the diamond quite easily. A detailed discussion on various ways it could be remodelled was held and a few weeks later a fabulous new ring was made.Recently I took in a special ring that could no longer be worn by a family member due to arthritis and had this changed into brooch. Again they understood my request and quickly produced the new piece of jewellery.
February 2024 by Rhiann Anderson
I was told by another jeweller that I'd have to send my ring back to the manufacturer if I wanted it taken down a size due to it's slightly complex design. As I didn't want to send it in the post, I checked in with Edinburgh Jewellery Repair to see if they'd be willing to resize it. They did such an amazing job that I can't even see where they made the adjustments. They offered a really quick turnaround time - you could even pay to have it back that same day! 5* service.
February 2024 by C Pagpots
Fantastic service from start to finish. Have been trying to get a ring, that is a family heirloom, fixed for over a year. Multiple jewellers said it was not possible to repair it. Edinburgh Jewellery Repair took time to listen to what I wanted.The result is fantastic. Will definitely be recommending to others. Thank you!
January 2024 by Stewart
Pffft over £500 for a 9ct gold signet ring!!!! I never saw it on the scales however it couldn?t have weighed more than 4.5 or 5 grams!!!!This store is a total ripoff!!!!
January 2024 by Michelle Thompson
An Excellent service from start to finish, greeted by Emily, who was helpful and professional in her approach, left my wedding and engagement ring to be rhodium plated, I chose here because of the reviews and the 24hr service, they didn't disappoint, I collected the rings the next day and they look amazing, cleaned, polished and plated, they look like new not 14 years old. I will be giving them my business again for sure, can't recommend this business enough! ???
January 2024 by L J Hearn
Myself and my fiancé recently had an exceptional experience at this jewelry store. Purchasing a vintage engagement ring and getting it resized over the New Year's period was a seamless process. The staff, especially Lucasz, were not only professional but also incredibly pleasant.The resizing was done swiftly, and the craftsmanship is impeccable; you can't even spot where the resizing was done. The ring itself is stunning, with a reasonable price considering the garnet and diamonds.The staff at this jewelry store truly exemplify expertise in their field, showcasing an in-depth knowledge that adds an extra layer of confidence to the entire buying and resizing process. I couldn't be more pleased with my experience and the assurance that comes from dealing with true professionals.Lucasz and his coworkers' genuine enthusiasm during my ring fitting added a personal touch to the overall wonderful experience. Highly recommend this store for both their products and exceptional service.
December 2023 by Zoe Cashman
Brought in an engagement ring to be re-sized, they were able to offer same day service which was fantastic as we were visiting for the weekend, staff really friendly and accommodating and the ring was perfect even going two sizes down. Thank you for the great service!
December 2023 by Michal Dobiezynski
Surpassed my expectations! Very pleased with the service!
December 2023 by Michael Ready
Edinburgh Jewellery Repair made a new ring out of a family ring and a diamond passed down to me and I couldn't be happier with the results. It's a fantastic place and I'll definitely be back if I need anything similar done.
December 2023 by Christopher Miller
Lukas repaired a much-loved bracelet that other jewelers had said couldn't be fixed - the service was quick, the quality of the work outstanding, and the price very reasonable.Looking for a sixth star ...