February 2024 by samuel russell
Hearing TestBooking a ?free? online hearing test within Boots couldn?t have been simpler. Their online system was easy to navigate and the appointment confirmation sent almost immediately. I went to the Boots store within the St James quarter, easily accessible by bus. I have posted pics of the store, the testing both reception area at the farthest right corner of the store and a convenient public seating area near to the store entrance should you arrive too early. The audiologist (Kirsty) attended to me promptly?no waiting time involved. Kirsty explained the hearing test process which involved sitting in a sound proofed booth with earphones on then Kirsty sent a series of beeps, at various frequencies, to my ears and I simply had to press down on a button whenever I heard the beeps. The actual test took no time at all. Kirsty then talked me through my results while showing me graphs on her pc screen. This made my understanding the results much clearer. I was then given a letter showing my test results for my GP which would be helpful. I was also offered options and advice for keeping my ears wax free to avoid any hearing impediments going forward. Finally, Kirsty informed me that she has noted my test on her system along with a reminder to take a further test two years on. I couldn?t recommend getting a hearing test more keenly, particularly to anyone like me reaching mid-sixties, who hasn?t had any hearing test previously. Kirsty?s friendly, informative approach, coupled with an easy to access service made the whole experience pleasant and one I have no hesitation to recommend to others.
February 2024 by Kathryn Maclennan
They do not sell boots here. Why? Not even crocs, or footless sandals, or rubber high heels. Sad. I am heartbroken!
January 2024 by Brian Hutchison
Good customer service from the people at Medical and Avice department I was able to get help and didn't have to pay for the medication that was offered to me
January 2024 by Yianna Gkonti
I went shopping for cosmetics. Easy to find whatever one is looking for
December 2023 by Niko Goodfellow
This branch is quite big. All you need you can get here from drugs to soaps and shampoos, recommended.
December 2023 by Kieran Thompson
Went today to get my prescription for asthma inhalers. The lady at the desk who served me was extremely kind and signed me up for a repeat prescription which I wasn't even aware of. Great service and very kind
December 2023 by Pam Mcrobert
Was so excited My 1st day off christmas offer pinged in my email. Choose items only to be told by a must unhelpful young boy in st james store that I could not use the offer in that store and just go to princes Street.
November 2023 by Ms. D
Very good pharmacy you will find everything thing you need, with a pharmacist that will help you.
November 2023 by Gareth Innes-Grant
Called yesterday for an emergency eye check, never received a call back. But boots is amazing so ofcourse something was wrong. I went to them they helped me within minutes. Checked me in by Mr Neil and he was amazing. So kind caring. AAA service as always.
October 2023 by Pandora Papachristodoulou
Such a great experience at Boots in the St. James Quarter. I went in looking for a concealer and Alisha (worked at the makeup section) helped me find the correct shade for me, was really friendly and sweet and very knowledgeable! Also, gave me tips on how to apply it and was extremely helpful all around! Thank you Alisha! :)
October 2023 by Nan Hughes
On Saturday I stupidly fell on my face and hurt my nose. Luckily for me one of your staff members, a lovely kind girl called Gen, came to my rescue. She gave me a pack of tissues and took me to see the duty pharmacist who I think was called Carl(?). He checked if I?d broken my nose, cleaned my face and patched me up. The kindness that was shown to me by these two members of your staff was exemplary and deserves credit. Thankfully there was no lasting damage, except to my pride! Nan Hughes
September 2023 by ?sen Amejqan
Very good services and nice prices
September 2023 by John Kerr
Poor customer service. Asked the pharmacy the best thing for a sore back as was struggling to walk, and not helpful at all. Left empty handed and went to another chemist ten minutes away. Won't be back.
September 2023 by Sen Amejay
Very good services and nice prices
August 2023 by Nate GG
Great place to stand around and not get help.
