Only able to do my banking on a Saturday and it seems to be the same staff every week , I have always been greeted by friendly staff who are always on hand to assist if needed without fussKeep up the great work , most of us appreciate your efforts!!
December 2023
Honestly wish I could give ZERO stars. Ridiculously confusing, no clear instruction given on which side of the wall to stand after depositing coins. Apparently I CAUSED A PROBLEM with the ignorant untrained KAREN on the door BECAUSE HOW THE HELL WAS I SUPPOSED TO KNOW WHO WAS NEXT WHEN THERE HAD BEEN 2 TILLS OPEN AND SUDDENLY... read full comment
August 2023
shame I had to give it any. Hopeless and charmless experience. The absolute antithesis of quality customer care. Represents perfectly why computer says no is both hilarious and depressing. They don’t even have the compassion to offer a seat to 90 yer old with a walking stick. I could go on and on but I think you get... read full comment
Welcome to Royal Bank of Scotland East Kilbride. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. We are committed to serving communities and putting the interests of customers first. If you have any banking queries our staff are ready to help you in branch, or you can find out more by visiting our website.