November 2022 by Ross Walker
By far the biggest mistake I?ve made was ever getting in touch with affordable,Quite frankly a shambles of a company that will make you regret ever picking the local option.I do like my bathroom but at £7.5k you?d expect a lot better, from wrong parts ordered at install leading to an entirely different bathroom to originally planned. (Albeit a v nice one but not to plan at all) to aftersales 2 years later it has been nothing but a hassle.After sales are non existent, 7 times I?ve phoned them about a replacement basin waste. This was ordered around June/July?.it is now October and I?ve been told they?ve had the part since at least September.Each time being told ?we will phone you back? - which never happened onceAnd more recently ?it will be available to be collected in store on Friday? - which on 3 separate occasions I?ve been told this, ventured to the shop the following weekend or week to find nobody?s seen it. Did anyone think of telling me before going? No.on each occasion the people at the Holborn street branch have been helpful, going above and beyond to try cover for whatever is going on behind the scenes at head office.Just get your local tradesmen or do it yourself before trusting affordable with anything, these guys are not worth the hassle, wouldn?t recommend To anybody.Service: Remodeling
October 2022 by Chris Butcher
I cannot rate these guys highly enough. Agreed to replace our front door, ordered the door and came and fitted it on the agreed date while we were on on holiday. No mess was left and the door is perfect. They always get back to you if you message or call them. Exactly what we wanted. Great job and great service. Thank you so much.
October 2022 by F Stone
Poor workmanship and terrible after-sales customer service.
October 2021 by Tony Moore
Great service, thanks
October 2017 by Margaret Ann
Worth checking this company out. Family run. Have had them do jobs on our house on 2 separate occasions Very professional and pleased with the work carried out, including after care.
