December 2023 by pauline kinsman
Staff are rude. long queues for cash. Oy one teller. Yet three people accost you at the door asking why you are in the bank. Surely at least two of them could be serving customers. Privacy is a human right which is being violated. They attempt to force use of ATMs. And cashless on a Saturday!!! Definitely very poor customer care.
December 2023 by george flynn
Very friendly helpfull staff who helped me very quickly and efficiently
June 2023 by kezo984
Staff friendly, you can take loose change in (if RBS customer) to be added to your account via coin deposit machine or at the ATM
May 2023 by Patricicia Smart
Ok,sometimes there is a long queue,but I have only found staff courteous and polite.Considering it?s the only RBS in the centre of town it will always be busy.Another branch in town would relieve some of the pressures on this one
April 2023 by Jon Simpson
Very helpful and professional staff.
January 2023 by Suzanne Mackinnon
Great bank with friendly and helpful staff.
January 2023 by Pauline Devlin
Staff always provide me with the help I need.
January 2023 by Jane Galloway
Difficult to just speak to a local branch
September 2022 by Louisa Bell.
Big Thankyou to a 5 Star Shamazing member of staff “ A “. Her
July 2022 by Suzanne Cuthbertson
Great bank with friendly and helpful staff.
January 2022 by Alex Chef
This bank is absolutely rubbish everything is extremely complicated I wouldn?t recommend it
January 2022 by N C
Now closed on Saturdays and I cannot make it into town before 5.30 during the week as I work so now I have to wait weeks until I have a day off to just go to the bank when it used to be open until 1 o'clock on a Saturday. Incompetent and inconsiderate
January 2022 by joyce lyon
It closes at 3 not all people are furloughed!! so cant get into bank because I dont finish till 3 & closed on a Saturday
December 2021 by Michael McKay
Never had a problem. Staff approachable and helpful. Waiting times normal for a bank. No complaints.
September 2021 by its me
Now closed on Saturdays and I cannot make it into town before 5.30 during the week as I work so now I have to wait weeks until I have a day off to just go to the bank when it used to be open until 1 o'clock on a Saturday. Incompetent and inconsiderate
