January 2024 by Fiona McLean
I had a great experience here today, the woman serving was efficient and pleasant despite having to renew passports and driving licenses, she made things easy for her customers. Well done. I would give this a 5 star rating but there possibly should have been two people serving. Many Thanks for good service.
December 2023 by Christian Phillips
Very helpful, happy and just a joy to speak to everytime I use the service. Wouldn't be the same without her.
May 2023 by Duncan Falconer
lovely service on my licence renewal
January 2023 by Stephen W
Closed early again when they are supposed to be operating as an Amazon Hub.Place barely functions as a post office from the sound of previous reviews, not sure why they took on the responsibility of an Amazon collection point too.
December 2022 by Dodgy Yeti
Good post office. Helpful and friendly. No problems.
November 2022 by Kenny Boy
Terrible service in this placeNon smiling staff that actually look annoyed to be serving you ! Terrible customer service all round .
August 2022 by Mike Maynard
Almost never open, and on the off chance you do catch someone, they're usually in a bad mood and taking it out on customers. I try to be nice anyway, I'm sure they're understaffed and underpaid, but I've given up trying to use this post office and started making the slightly longer walk to smaller, better ones nearby instead. I've noticed some staff I'd seen at this one have since moved to other post offices where they're in a much better mood, so the environment at this one must just be terrible for them. Just don't bother and go to a different one instead.
August 2022 by Kirsty Lancaster
Staff very helpful and I got everything I needed
July 2022 by Alasdair MacLeod
Not the most customer- friendly PO on the planet. Some staff are OK. Poor week day opening hours 9am - 3pm with 1 hrs lunch.Apparent lack of enthusiasm at behind the screen Customers seem to be a a burden to attend to even for a can of coke!l
May 2022 by David Campbell
Went to this PO to post a parcel at 9.10 in the morning, first day of opening after the Monday Bank Holiday. There was a line of at least 20 people waiting to be served with only 1 of the positions being open. Stood for 15 minutes before losing the will to live (or line up for hours) In this time the line got longer and the 1 serving member of staff was still serving the same person as when I arrived.There are at least 3 serving positions...perhaps some 'joined up' thinking should be employed to arrive at a fairly sensible conclusion that the day after a Bank Holiday might be busier than normal.I'm sure this must be a PO franchise held by the store owner, if so they need to staff it properly or give it up....PO services are relied on by so many elderly folk who've currently being let down dreadfully.All in all, this supports other comments that mark this down as a very poor service with couldn't care less staff/franchise owner.
January 2022 by macdek75
Very rude staff, one assistant was good but needed help with what I asked and the assistant that came to help was rude and dismissive of what I was asking for. No matter if they were unable to assist I should have been treated with the same courtesy, manners and respect I was giving them but the worker didn't have the patience to listen to me explain what I was asking for which had been done before in other post offices.P.s. I'm not a Karen... They were just really bad at customer service!
January 2022 by Paul Petrie
They only open whenever it suits them. I went today to post a parcel to discover it was closed, despite being within the 9am - 3pm time they have on the wall. This is the second time this has happened in the last two weeks.
July 2021 by K F
I go there a lot to post stuff.... The two woman there sometimes can make you feel that you are putting them them out .. I went in with 8 parcels, one day and one of woman moaned tutted sighed as she had to process them. Lol ... It is a, post office ... But its nearest po to me so have to use it.. But both look like they would love to be somewhere else.... Maybe where you don't have to interact with members of public..
July 2021 by Ana Soto
They did not update their lunch hours. Wasted travel.
August 2019 by Dave Gibson
Staff are friendly, polite and efficient. Best post office I've used in Dundee area. They don't sell cans of coke (for the information of a previous reviewer).
