November 2023 by Diane Smith
Lovely girl who served me, however why don't shops offer the black Friday sale? I bought 2 bracelets to then came home to discover I could have saved £40 by buying online. Shops want footfall but won't get it if we end up paying more! Annoyed.
September 2023 by Anne
I visited Goldsmiths Dundee on 06/09/23. I was greeted by Cara who was very helpful. I was looking to buy earrings & while I made my choice, I was offered something to drink. Cara made me a tasty black coffee while I made my decision. At no time did I feel pressurised into making a decision nor was I rushed. I bought 2 pairs of earrings. Throughout my visit I felt a valued customer & was dealt with in a very professional manner by Cara. I will be returning to Goldsmiths in the future & I highly recommend this branch.
August 2023 by Jamie Penman
I?d like to pass on my thanks to Jamie in Goldsmiths Overgate Dundee. A very helpful, knowledgeable and friendly person who helped us immensely. Resolving an issue with a wedding ring and making our experience wonderful.
June 2023 by Bry
Made a purchase at the Dundee Overgate store and I cannot praise the staff highly enough. They are courteous, friendly, knowledgeable and extremely patient!. One happy customer!
May 2023 by Allan Aikman
Myself and my Fiance visited to pick up my wedding ring which I'd ordered at another store. Service was impeccable; I'll be back!
May 2023 by Yin Cheng
Liked the service I got today and staff really nice and look after you and served drinks which is lovely.
May 2023 by Ally
Excellent service from Nicole from start to finish very professional and helped us choose some lovely pieces of jewellery would definitely recommend this store
April 2023 by Mike Don
Really, really, really amazing service. Grahame you have really set this store apart from the rest. I bought my beautiful wife a new watch which she loves. The service is amazing. We had a nice glass of fizz and a beer whilst getting the details finalised. The big surprise was a bottle of fizz to take home. Wow, you guys really made our day, and you have customers for life when looking for jewelry.You dont get this service any more in Louis Vuitton, Dior and when you buy a new house. Well done guys, amazing service. You really made us feel special and not a number.
April 2023 by Patrick Ward
On the day when I purchased my watch at Goldsmiths, Dundee, the service I received throughout the purchasing process was was extremely warm and friendly. From the moment I was offered a chair to sit, I knew I was going to feel very, very important and that was extremely delightful and special.
March 2023 by John vanDieken
Good friendly team, relaxed atmosphere, very helpful and no pressure to buy. great experience.
January 2023 by Keith Brodie
1st class service and drinks while you wait.What's not to like ??
December 2022 by Lindsay Wilson
Really bad service on a ring re-sizing. Got my ring finger fitted and ring sized. A week later ring back still too big. Charged £55 and told I will need to pay another £55 to get it re-sized to fit. Shocking service. Avoid at all costs!
November 2022 by Rachel Muirhead
Myself and my friend visited the Dundee store last Friday. The service we received from Nicole and Grahame was above and beyond our expectations. I was buying a pair of earrings and took a while to decide. The advice and information on future purchases and quality of the jewellery was fantastic. Thanks again and we will definitely be back again soon. X
November 2022 by Shaz Sardar
Nicole was Fabulous and helped me select my Dream watch, I couldn't have done it without her Excellent Customer Service and here Lovely warm attention to detail for the whole of the transaction. She went above and beyond the normal level of service and is worthy of a promotion to Further Management as She is underutilised at this level. 10/10
November 2022 by Robert Ritchie
The staff here are very helpful, nothing is too much trouble, they have a stunning range of watches and jewellery. Would definitely recommend it and will not hesitate to return in future.
