March 2024 by Mario Drag
Asda is selling the " fresh " food out of the date. Very poor customer service. Don't want to sort this problem properly. Highly not recommended this one.
March 2024 by Super Petro
They really need to work on there old staff, they need to smile more.
March 2024 by Gary Gary
Decent enough. Sometimes the mince beef is all sold out but all good bar that.
February 2024 by James McMaster
Great customer service
February 2024 by Karen Dunlop
Was in tryst Cumberland Tesco's today between 2pm and 2.30pm. The customer service I received was awful and very very embarrassing. I was buying the valentine's meal today at the single self service checkouts today and realised I had forgotten my club card. I asked this lovely young assistant if I could get a family member to take a photo of the barcode and number and send it to me. She was fine for that to happen. I work a full time and part time job in social care and every little saving helps. A mature lady with long dark red hair approached and said she cannot accept photographs of my club card under any circumstances. I said to her I thought it was staff discount card photo's they could not accept, she said no it's club card photos. She was quite abrupt and her customer service was awful. Having worked in Asda for four years I can appreciate how hard it is to work with the public but there's a way to say something. To add to my embarrassment my neighbours were right next to me. I left the store feeling really upset and really embarrassed. I visited another store close to me and they told me as long as the picture scans they accept it as it's my clubcard. I had gone home first and got my card before I visited this store. £9 came off the meal which is an amazing saving and £9 I could really use off as I work hard to earn everything I earn, social care jobs are incredibly hard going and exhausting. This has really put me off going to this store again. I'm afraid with staff like this mature employee you will loose more customers as her attitude is terrible and I feel she requires more customer service training. If that's the policy then that is fair enough but there is a way to say this to a customer. I would also like to thank the young assistant who tried her best to be so helpful to me she is an asset to your company. I would have gone to customer service and said this all at the time but I started to get quite upset as I left the store and entered my car. I feel bad writing this as my last review praised the staff and to be fair iv always had a very very positive experience in this store over the 17yrs IV been coming here and any staff I have met have been amazing, just a shame one employee has soured my experience ?
February 2024 by John
Toilet is out of order
February 2024 by jonathan apostrophe
Very accommodating to ruffians and miscreants! After the mildly inconvenient incident that left a 7.62 round lodged in my leg, I fled to Asda to avenge my fine pal Michael O?Rourke. ?Pon arrival, I located the nefarious nincompoop that mortally wounded I. Playing hit game The Bosses ?pon his mobile device, he did not anticipate my rifle-based assault. The incompetent and bumbling Asda security guard attempted to put an end to my misdeeds, but not one of his 30 rounds managed to penetrate me. Nevertheless, my former hostage and current nemesis swiftly and efficiently extinguished my life with his weapon. Disappointing :(
November 2023 by alana lafferty
The only thing I did not enjoy was your home delivery staff were not pay attention to other customers leaving the thing there were using in the middle of the floor in the alsie could not get down the alsie with other customer standing at each side
November 2023 by Margaret Hood
Big shout out to your team in the freshly prepared pizza dept.Kisty and Avril still working with a smile on there face even though the workload was frantic.lovely staff.
November 2023 by Janice Bowie
I love Asda for all my shopping. I can buy everything in store that I require ,without having to go from shop to shop.
October 2023 by Susie Macdonald
They Are Changing The Aisles All The Time It's So Frustrating There Are Always People Talking In The Aisles & You Can't Get But To Get The Products That We Want To Buy & It Should Be One Way Traffic The Aisles Are Not Wde Enough!!
September 2023 by Chris Meechan
Better stocked than most of the Asda?s in the area
September 2023 by Susan McDonald
Offers all you need for shopping however often sold out on basics of bread etc
September 2023 by La Smith
Poor stock availability. Unclean store. Staff unhelpful
August 2023 by No Name
What's going on with this place; about 6-7 months ago I was here a few times and there were always really bad smells around the fridges so I stayed away for a while. Now they have doors on the fridges so maybe they hold the smell in a little, but all over the store, the way things have been stacked and arranged is an eyesore and so mixed up. A couple of years ago this was a really good Asda, so I'll check out another store and hopefully it isn't like this one. Luckily the nearby Tesco and even Farmfoods just under the underpass are much better.