March 2024 by scottollan
The service is extremely slow waited for 10 mins for a hot chocolateAsked member of staff after waiting for 5 mins and got told will be out when ready .Asked again at 10 mins and got it straight away.
March 2024 by Phoebe McNeil
Never give ice in drinks
March 2024 by Stephen Grogan Grogan
shocking experience. order machine with no tickets, inept staff, 30 minute wait. had to return the food as the order was incomplete only to be re_served the same short order. management were obtuse and unhelpful. I ordered take away because the restaurant was dirty and tables were cluttered will never set foot in it again,,,TERRIBLE
March 2024 by J M
I really wish I'd read the reviews before I ordered from here, drive thru was easily 5mins before anyone asked what you wanted, I can understand that at rush hour but at 9.45pm? When I got my food the fries were stone cold, the burger I think had been catapulted from the seating area on to the bap!!! If I wasn't heading to work I'd have stopped and went inside and got my money back....maybe if the manager stopped carrying on with staff and acknowledged the customers , things "might" improve! Rank !
March 2024 by Emily Alexander
This person was shouting at me when I went and followed me out trying to fight don?t let him back didn?t get food that day.
March 2024 by James Taylor
I don't hate this place I rate McDonald's has lost I'ts friendliness and most of the STAFF that made
January 2024 by Dotski Kerr
Poor service waited 17 minutes for an order. When it came out it wasn't fresh. We got a refund. A complete waste of our
December 2023 by John O'Neill
Relentlessly unable to put all items ordered in a bag. The amount of times we've had to go back to get an item is crazy. Ordering nuggets and no-one thinks to check what sauce is wanted, so they just put no sauce in? Missing entire burgers, fries half-filled etc. Not worth the hassle.
December 2023 by Dianeglasgow1984
Ordered online after saying I wouldn't again because not once have I ordered and the full meals are there. Well a month has pasted thought I would give it a go surely they would get the order right for once but no different , ordered 4 meals only 3 came. I don't understand how reading from a piece of paper and putting the items in the bag is such a difficult task. Also all meals stone cold by the time they arrive. This is my last time spending money in this place.
December 2023 by Gerard Grant
Can't beat coatbridge mcd's. Remember, this is the place that started the double quarter pounder with cheese
December 2023 by John Lagan
I ordered food from here and it didn't arrive but according to app it was delivered enjoy your food how can I when it wasn't delivered still waiting on refund I won't be back to them
December 2023 by stephen mccafferty
Was using drive through waited about 20 mins while six delivery drivers left building with orders then then got home and order was missing fries again this is the worst managed mcds in North
December 2023 by PHYLLIS SMITH
Use drive thru and 9 out of 10 times food is cold ?..
December 2023 by nadia laughran
Avoid at all costs. Never take any responsibility for their mistakes & pass it on to just-eat.co.uk, who are just as bad. £9 for a basic cheese burger?? Absolute joke!! And their business mangers attitude is shocking!!!The Pictures are supposed to be The Big & Cheesy with Bacon. You can clearly tell is a basic Cheeseburger!!
December 2023 by Donald Wright
Went here in the way home after a concert in Glasgow about midnight, very quiet, clean and friendly staff. Manager told us it would be 3 or 4 minutes for our chips and offered us a free coffee each as an apology which we gladly accepted! Food was fresh and very tasty. All round a great job!