February 2024 by David McSwiggan
Brilliant service from a very helpful lady called Karen she couldn't have been any more helpful when my wife was looking for walking boots she is absolutely delighted with them
February 2024 by George Mcphee
First class service and good advice from Emma highly recommend ?
February 2024 by rjln
Large store with a vast choice of outdoor clothing, shoes and boots, fishing equipment and camping gear. Some good bargains.
February 2024 by John McCready
Great visit got everything we were looking for..
February 2024 by Gayle Jessamine
Just been to this store to purchase a child's bike. Only visible member was at the till, she said a member of staff would meet me at the bikes. 10 minutes later still no sign of a staff member. Another customer appeared to use the parcel drop off, instantly a member appeared to assist him and proceeded to ignore me until I asked for assistance. She mumbled something about not working in that area and not able to do a PDI ( no idea what this was). She said she would get someone who could help, a man appeared who lo and behold couldn't help either! No one would be in that day who could carry out the PDI, surely if you work in shop which has pretty large display of bikes you'd have this pretty basic training?? No apologies from any of this motley crew for the inconvenience. I understand there are rules in play to purchase a bike but the lack of communication and service is unacceptable
February 2024 by Tracy McCormack
I can't thank Craig at the Coatbridge store enough for all his help and guidance when buying products for wild camping. Craig and Niamh couldn't be any more helpful when we got to till.
December 2023 by J Slo
Large store. Good staff. Members need a card.
November 2023 by Gerry McLaughlin
Great selection of realistically priced outdoor wear.
November 2023 by Gary c
Great range of outdoor equipment good service ?
November 2023 by Alan Archbold
Could spend hours in here,although,,,when you ask if they do a shoe in your size n are told no sorry,,,and you turn and find them sitting a bit annoying,all in all no big deal,
October 2023 by Michael Wragg
Great store with good facilities, well laid out and great to see so many tents erected for sampling and diving about in (if you're a kid, or a slightly bigger kid)!
October 2023 by Martyn Bulloch
Great as always. Chatted to a few staff who were friendly and helpful. Shop is well stocked and dog friendly too.
October 2023 by jacqueline forbes
Great shop, good service
September 2023 by Nicole Brown
Bought a bike from Coatbridge store. Craig the guy who works in the bike department was great. Other staff not so much. Shop seems to be staffed with a bunch of teenagers who could care less. Took the bike back for a 6 week service, was booked in for a set date bit you go to drop the bike off to be told there no bike techs in. Your then informed that you'll have the bike back in 3-4 days but someone will call when it's ready. No phone call ever happens, I try calling the store but no answer. Pick the bike up a week later and get lied to by the boy who booked the bike in saying someone took your number down wrong... I get the bike home thinking everything's fine but its not. Family friend who's knows a fair bit about bikes takes a look at the bike to discover front and back breaks were not fitted correctly or sitting where they should be making us all wonder if the damn thing was actually serviced or not. Only glad it's an adult who rides the bike and not a child and that we did not pay for this shocking service. Will never buy a bike from here again. Only gets a 2 star due to Craig the bike tech being helpful the first visit.
August 2023 by Brian Jamieson
The wee guy with the beard and the vacant stare on his face, who I believe is some sort of manager or supervisor hasn't got a clue.He'd be better sticking to putting sticky labels on the sale stuff.I've used this store for years, but recently it's went down hill with the customer care.Use the Edinburgh or Clydebank stores if you want any sort of descent service.