October 2023 by Wendy Fines
Booking our holiday with Martyn at the TUI Aberdeen branch was fantastic. My husband and I had no fixed idea where to go on our holiday and Martyn?s questions helped us narrow the choice of destination down. All in all we had a fantastic holiday that was tailored for us by Martyn?s advice and knowledge. I?m sure we drove him crazy during the process but the time and attention he dedicated to us resulted in a wonderful holiday in Mexico. We will be back soon to book our next break with Martyn.
October 2023 by Liam Handbury
I can?t recommend this store enough. All the staff were lovely and helpful with the queries i had on different holidays, i spoke to Emma & Martyn. I went in with a certain price in mind with what i was looking for and the staff provided a number of options within the price range and the pros and cons of each hotel. Their knowledge was the best! They didn?t try and upsell and i managed to find the best hotel for meIf i need to book another holiday i will be looking to contact this store first!
September 2023 by Matthew Hart
Having booked a number of holidays now with Tui Aberdeen, I am always confident when booking again. I have always received an excellent level of service, and on the odd occasion when a flight has been delayed (due to unforseen circumstances), they have been very quick to help me get any compensation that I was entitled to. The aberdeen store is always my first point of call when booking a holiday now!
September 2023 by Amy Henry
Fantastic service from all team members at this store - so friendly and very approachable. All willing to help!Last time I was in store, an advisor, Emma helped me and my partner book our holiday and talked through with us all of our options - always my go to place for booking my holidays
September 2023 by Derek Baxter
Booked a recent holiday with Emma at the store who guided me expertly through the booking process and provided excellent service throughout. Following some minor difficulties during the holiday the store could not have been more helpful and resolved the issues quickly. Very happy to recommend the store and will definitely use again in future.
September 2023 by Lisa Riddell
I?d like to Recommend the TUI staff in Aberdeen. Particularly Esther C. spoke with her the other day and she was so friendly and extremely knowledgeable. I would not hesitate to book with her again . Thank you.
September 2023 by Jeanette Taylor
I've always experienced great service from the team at TUI Aberdeen. Staff are always friendly and helpful.Hazel has organised two great holidays for us. She is so knowledgeable and so very helpful! Keep up the great work Team TUI Aberdeen ?
September 2023 by Amy Grayson
Fantastic experience, Martyn very friendly and approachable! We explored cruises, honeymoon ideas. He is knowledgable on all destinations we discussed which helped our decision making ! Phoned the store a few times after booking to speak about things and everyone was polite and professional. Here now making the best memories Will 100% book tui with Martyn again! :)
September 2023 by Tanya Shirreffs
5 stars for Martyn!Thank you for been very patient and helping me book my sister in laws henny. There was alot of going back and forward and martyn with date changes , location changes but we got there in the end.Also martyn help me and my friends book our flights and hotel for our friend's wedding next September. Would highly recommend him. Very friendly great banter. Look forward to booking more holidays with you soonTanya
September 2023 by Struan King
Extremely happy to recommend TUI after the excellent service and holiday. Martyn put a lot of thought and effort into finding the perfect winter break and at short notice too. The rest of the team were extremely good natured and I felt very welcomed. The holiday itself went perfectly, I really liked how well organised everything was as it saved a lot of the usual fuss and any support / questions were quickly addressed on the app. The app itself was a big plus for my time away as I could easily communicate with TUI and book excursions and experiences. I will be back!
September 2023 by Katy Klinck
Excellent service from TUI Store Aberdeen, with special thanks to Martyn who always goes above and beyond. We recently had some flight difficulties on our return journey but the support from the store staff was great. I much prefer booking via the store as I know then that any issues will be quickly and professionally resolved.
September 2023 by Andrew B
Had a great experience booking our holiday with Tui. Greeted with a smile from the advisor Martyn, who showed us a range of holidays based on our requirements giving us great recommendations throughout. Couldn?t fault the store one bit. Thank you Tui and Martyn :)
September 2023 by Susie Nattrass
We used the Tui Aberdeen store to book our honeymoon back in 2019. I have known Martyn for a number of years and didn?t hesitate taking my fiancé to see him when it came to booking our post wedding trip.He made sure it was a great experience and helped with all our questions and queries.He even got the hotel to leave us a wee gift in our room when we arrived.Super kind and a gem of a block! Thanks Martyn!
July 2023 by Graham Warman
We have used the TUI Aberdeen store for a number of years now and have never been disappointed with our holidays. We have arranged both land-based and cruising holidays and Kayleigh has always managed to find us the kind of holiday we enjoy. Over the years, she has understood the type of holiday we like and finds us wonderful accommodation at a price we are happy with. She has suggested some amazing locations for us to visit and makes us aware of any special offers that might be available. We know that we will always get a holiday to remember when booking with Kayleigh through the TUI Aberdeen store. Would highly recommend!
July 2023 by Claire Miller
I?ve booked many Tui holidays in the Aberdeen shop with Jennifer over the years who has always met our needs for what we are looking for from our holidays. I find the staff all very friendly helpful and knowledgeable on many of out chosen destinations. We will continue to book through Tui Aberdeen.
