September 2021 by Angie Morrison
Was in today with my friends to purchase some things for my mum's birthday, Hannah was a very helpful young lady and went above and beyond to help. I had taken my bracelet in as well as one of my charms had gotten stuck and would not come off. Hannah and the other lovely assistant both tried but to no avail, Hannah then asked if I minded if she could cut my bracelet to get the charm of but of course it would be replaced with a bran new one. I was more than grateful for this what a wonderful thing to do. Would highly recommend this store to anyone will definitely be back. Thank you lady's
August 2021 by Emma Fernyhough
Very unhappy today. Was suppose to Had a delivery yesterday but nothing came. I tracked item it said it had been delivered so phone Pandora to find out why it hadn?t arrived.\\nTo be told. It?s not up to them to sort it out. I had to take the problem up with Royal Mail How in professional is that. I work for a company if my clients stuff go missing it?s me that deals with it. I wouldn?t expect them to spend the day on hold !!! For the products I sent. Needs looking into. Very unhappy customer
June 2021 by Tracey Rendall
Was totally in awe of the excellent customer service. Was buying a gift for a family member and also ask if my own bracelet and charm could be fixed. Without hesitation my charm and bracelet was replaced and the girl was so helpful and pleasant. Unfortunately I can't remember her name. It has been a very long time that I've received that amazing service. Would definitely recommend this shop to anyone i talk too. 100%.
June 2021 by Claire Mennie
The ladies were very helpful. Kirsty sorted out my replacement ring for me.
May 2021 by Lesley McAllister
2 staff on. Waited over 1hr to get served.
January 2021 by Luis Arteaga
Supportive staff, well prepared with safety measurements in place. Due current well known situation, it is difficult to move around if wanted to look around for some gifting experience so better know in advance what sort of products you are looking for.
October 2020 by anne Liddle
Phoned this morning to check stock availability for item I wanted to exchange; spoke to Megan she was extremely polite and very helpful.\\nExcellent customer care.
October 2019 by Christina Clark
Wonderful can't keep away
October 2019 by Phil Rowberry
This is a shop into which we go "just for a look" and come out of having spent hundreds of pounds! Always great stuff and excellent staff.
July 2019 by Pili Arqued
Delicate pieces
June 2019 by Karen Duguid
Lovely jewelry and friendly helpful staff
March 2019 by Annette Goh
Lovely jewelry thatâ??s renown worldwide and affordable. Great place to buy a gift for ladies.
December 2018 by Denise Douglas
Very helpful staff. Got everything i needed
October 2018 by Aneta ?ukowska
Excellent customer service, I got a Pandora bracelet as a gift (hence no receipt) and the band broke the second I tried to put it on. The staff memeber, Nikola, assisted me immediately and replaced it on the spot for no extra charge, and even provided me with a receipt in case I'd need it in the future.
August 2018 by angela Davidson
Very helpful staff . Did not have what i wanted but ordered online .
