January 2024 by Kat Stanton
Absolutely amazing did an amazing job on my car
September 2023 by Renata Rudinskaja
Over priced for minor small scratch
September 2023 by S Shebster
Avoid. From the gate everyone will look at you as though why have come to the body shop. Then comes the estimator with no hello no thank you tbh not a polite person. Before even walking up to car no parts of this car, what car is it don?t know then when said there is manufacturer dealer ship in glasgow oh ok. Only went as my insurance put me there now using the liability of the other driver and taking to another body shop, where the service was right opposite welcoming and so supportive. No one turns up to these places for happiness or leisure people come after an accident and their pride and joy motor.I have bought a lot from JC group but this one was out of the world in their poor service. If asked for estimate from this guys please turn up and don?t speak as they apparently are above all as they provide you an estimate
September 2023 by Adam Gray
Was quoted £1500.66 for repair, went elsewhere, got it done for £400 not a good advert for loyal customers.Forgot to mention I paid £399 for accidental damage that insurers refused to pay. Never again will I be conned.
September 2023 by Alasdair Gray
Delighted with service from start to finish. Car was booked in advance, nice clean courtesy car as well. Girls at reception were great.Service: Body & Trim
March 2023 by Mairi Shaw
Repair to bodywork estimated to take 3-5 days, took 15! Work was good but customer service was dire. No communication, phone rang out and cut off constantly. Clearly under resourced with too much work and they failed to manage expectations continually.They even called me the day after our car was collected to say my car would be ready in a few days after mechanical checks!Service: Painting
March 2023 by Ben Rattray
Waited for weeks to book my car in for repairs due lack of courtesy car availability. Repair then took more than double the estimated time, in which I was not updated regarding the progress (which I was told I would be routinely) until I had phoned which took multiple attempts after the phone was left unanswered. Inspected the car upon completion of the works to find that work had not been carried out correctly and further repair was needed. Then proceeded to wait more than 3 weeks for the car to be taken in for rework, again due to lack of courtesy cars. No timeline given for repairs and, again, failed to be kept in the loop regarding progress after specifically asking for this service.Clearly understaffed and overworked resulting in very poor service, would not recommend.Service: Body & Trim
March 2023 by Michael B
Car was taken in here from Min support services , no contact after 2 days , phones ring out . I had to dirve there to speak with someone . Very dire customer service .Service: Tires
February 2023 by Bhanu Kiran Yalamanchili
No update on my request to book appointment for my car repair.
February 2023 by wolé Quidz
An expansive and well organised facility close to the North Sea southern coastline of Aberdeen.View of reception, on entry, is both very welcoming and professional. First impression is that of assurance.Clear communication and respect from staff.Very good experience.
December 2022 by Radus Guru (Radus135)
After being crashed into and having a choice of bodyshops I settled on John Clark as they are a dealership for my make of vehicle.Knowledgeable, friendly and professional. Like most places they have staffing issues but dealt with everything well and kept me up to date when there was issues with parts being delivered.Very happy with the end result anyway and would use in futureService: Body & Trim
November 2022 by hamish ogilvie
delivering parts
November 2022 by Colin MacGregor
A real lack of communication which has only added delayed getting the job done! And after looking at the reviews, I am not the first to have received poor communication.
November 2022 by Leon Weideman
VERY EXPENSIVE, to the extent of being ripped off. Work quality is good, but could find equally good work with better pricing elsewhere.
November 2022 by John O'Neill Landscape Painter
Not even worth one star to be honest! I took my wife's car down for a quote and was promised an email with a quote... cut a long story short several wasted weeks go by, five chase up phone calls later and lots of disingenuous promises plus plenty of our wasted time searching for emails that weren't sent because the quote wasn't actually written.We're very frustrated that people at John Clark Bodyshop assume they have the right to waste other peoples time! Everyone is busy these days, not just them! I took the car elsewhere, had an instant quote, agreed the price (very reasonable) and booked the job! No fannying around with BS and waffle! The sooner customers vote with their feet the better, we don't need old dinosaur businesses like this with their shoddy attitude to potential customers!
