December 2021 by Ricky Dalgarno
Got price before Xmas for failed mot from other garage main fail. Brake pads and discs put car in for fix and mot passed but no brakes done and still management light now moted car but can't drive been promised phone call from regional manager since Xmas still waiting hopefully dvsa will move this on 700 pound bill for a car that I can't drive shocking and un trust worthy
October 2021 by Gilbert Burnett
Once we got sorted with booking staff very very helpful had to come 30 miles from Peterhead coz they couldn?t do it thank you Halfords abd
September 2021 by Daniel De La Cruz
A really complete store, I found All needed, compare prices, and if you like cars, this a good store to have a little fun buying things for your ride.
September 2021 by Graeme Murray
I ordered a workshop manual via click and collect. The process was easy from start to finish. The store staff were friendly and efficient and got me my item swiftly. Thanks.
September 2021 by Gavin Easton
Car park is like the surface of the moon.. huge craters everywhere.\\nOne Item ordered for collection was not in stock.. had to get a refund (thankfully to a gift card) and then luckily there was one in stock across town.. who hadn't been told I was coming! Good attempt but more to improve on.
September 2021 by Paul Rose
Really good service from the staff at Torry store yet again. Very helpful knowledgable folks. Pity Halfords didn?t provide self service tills and dedicated staff to handle car part installs in the car park then maybe there would be more folk on the shop floor able to help customers and the staff wouldn?t be run ragged all day.
September 2021 by Tamara Satmarean
Went in to buy windshield wipers and honestly had a great time! Liam helped me choose the right ones and fitted them too. Great experience, fantastic customer service. Excellent value for money.
September 2021 by Ruth O'Brien
We were served by Liam when collected my new bike. He was very informative and helped me exponentially in understanding my new bike and fitting accessories. I trusted his knowledge and expertise. A very positive experience.
August 2021 by Neil Westland
Went to collect a small item I'd bought and paid for online. Arrived and gave the assistant my name. There wasn't anything with my name. He asked what the item was I described it, he found it in another cupboard. All that identified it as mine was my mobile number. I was then asked to pay for it. I said it was paid for. Nothing on the system. So I paid for it. Went outside. Eventually got into the tracking system and could show I'd already paid using PayPal. I'd been called the previous morning by the temporary manager to tell me the item wasn't in stock and it would be another day. Went back inside to explain. Eventually was refunded my second payment. Not really the guy I dealt with problem. But online, customer service and temporary holiday relief manager not impressive.
August 2021 by Mo Ali
The staff were helpful. I placed an online order while in-store as the item I was after was on discount online only. But instead of needing to come back next day, the lad there processed it there and then to save me coming back!\\n\\nThanks!
December 2020 by Kevee McDee
Fantastic service with my puncture today .1 call - slotted in & repaired quickly ! Thank you very much . Competitive price too
April 2020 by Angela Craven
Their ability to repair the back tyre of a bike and they were the ones who fitted it wrongly in the first place
February 2020 by Pamela Smith
Fantastic service changed bulb and filled up screen wash , good old fashioned service
July 2019 by Chris White
Got my bike repaired, thought I needed a front derailleur but mechanic took it apart and cleaned and lubed and was fine. Parts used in repair were all price matched with competitor automatically which I was very impressed by and didn't expect. Will return
July 2019 by Stewart Wilson
Use halfords for all my mots Teena and Ricky are always helpfull good service from the team