February 2024 by Forbes Mitchell
My wife needed some help with her phone and was impressed with the help she was given.
February 2024 by Elizabeth Grant
Always have a pleasant experience when in
February 2024 by Raghu Ram Chitturi
Appointment is required in some cases, cannot obtain an immediate solution !!
February 2024 by Rebecca C
Known manufacturing issue (yet no public recalls?) and after a long wait despite an appointment family member fobbed off with what is clearly a script hiding under "consumer law" pushing back on the retailer despite it being a known Apple manufacturing issue on a certain batch number!
February 2024 by jackie strath
All staff was so helpful
January 2024 by Iain Morrison
Very helpful staff!
January 2024 by Mary Shaw
Helpful and informative honest staff. Showed me how operate an App. Great service. Thank you.
January 2024 by Piotr Kaminski
Very nice experience but a lot of people
December 2023 by Stewart milne
Pretty good. Bring your gold card.
November 2023 by Ruth Milne
Can be very busy especially at weekends & month end.
October 2023 by Cati Irving
Had a really lovely and helpful experience when i visited the store on Tuesday. I?m unsure as to the lady who help us (was wearing snazzy white crocs) but she was wonderful and really was interested in getting the best deal and price for me buying the new iPhone. She answered all my questions and gave me more to think about once leaving the store. Customer service 10/10I didn?t buy anything that time, but definitely useful advice for when i do.
October 2023 by Best Friends
I would just like to thank Sarah as she helped me with my phone because it was locked out and not working. So thank you Sarah for all your help I appreciate it and this is my thank you. Sarah is honestly the best employee I have ever meet from anywhere thank you a lot.
October 2023 by Patryk Boniek
Friendly and helpful staff.In and out of the shop in a few minutes if you know what you?re after.
October 2023 by Tony McTighe
Can?t get through the door without being pounced on?. Didn?t want to browse the products due to the fear of being pounced on again
September 2023 by A X
Absolute horrific experience, so I spilt a tiny bit of water on my laptop by accident. I thought I'd take it to the Apple shop to get it checked. A Genius Bar technician opened my laptop and said after his tests the keyboard, logic board, battery no longer worked. In total it would cost £989 to repair?!!He also spoke down to me as a female. I looked at him and said are you crazy, I'm just looking for some reassurance to confirm it's okay, he was certain my laptop no longer worked. I took it home, it works perfectly!!! Not only this, he was sure the keyboard no longer responded. It's working as of nothing happened. The Genius Bar technician then proceeded to try to sell me a new laptop?! What an absolute conn artist!!! I dont recommend this store, they will try to fleece you!!
