March 2024 by Sarah Olive
Safari & Outlook had been glitchy for months on my 2020 Macbook. Western Computers in Oxford were friendly & super helpful. They diagnosed the issue quickly, kept me up to date on how they would fix it, had the latest OS installed on it & ready for me in a couple of hours. All problems solved! Super convenient location too in central Oxford too.
March 2024 by Arthur Galley
Helped me with my broken iphone 11 and got me a new phone through apple care !
February 2024 by Amelia Kerr
The girl that served me today was very kind and understanding when I had issues with my AirPods
February 2024 by tom cairns
We visited the shop twice as firstly I needed to set up my new Apple Watch and to separate my husbands and my accounts as they were effecting my watch. They also organised my new email account. We found them to be very pleasant and helpful, and we left the store feeling that they had helped us out of a major problem, and we can?t thank them enough.
February 2024 by Sang Yeoup Han
They lack serious level of professionalism. I wanted to have my Apple devices diagnosed and repaired. And they only said that my devices are vintage so that even Apple wouldnot be able to help me with that. Guess what? I did get support from all those devices from an Apple store.
February 2024 by Jennifer Service
Abby helped me set up my new iPad with helpful friendly service
February 2024 by Magda Kozlecka
Absolutely lovely team! I was trying to sell an old MacBook online, as the Screen's back light had gone out a few years prior and decided to upgrade. I had had a melt down after trying to wipe the MacBook and the external display monitor I was using was not showing anything. I rang up and one of the team members said it was okay to pop into store in order to see if they could help. I showed up and the lovely team helped ensure the MacBook was wiped and ready to reinstall the operating software. They also ensured Find My device was off - all free of charge. Absolutely amazing service highly recommend and have full faith in their IT abilities :)
February 2024 by JG G
Went in as my airpods are playing up..What wonderful helpfull Staff, who understand everything about Apple..Thank you for the replacement for the airpod. Much appreciated.Lovely Store as well!
February 2024 by Jordan Calverley
Friendly, professional, and quick turnaround! Was able to get help as a walk-in and had a product replaced under Apple warranty, with the order delivered to the store in less than two days.
February 2024 by Christina Hill
The lady that was working today was very nice and attentive, sold me an iPad with Apple care and explained what Apple care was as I had no idea it was a thing!
February 2024 by Christopher Deane
Took booking for iphone battery replacement through apple almost a week earlier although seemed to have no record of me. Asked me to unlock phone then said had no battery. Must happen a lot from other reviews on trust pilot. Concerning requesting access to phone - have checked not required for battery replacement - possibly only for checking afterwards. Booked through apple around a week ahead and no battery on site which seems like poor service to me. Not having to wait whilst phone is sent off is one of their few advantages which they are throwing away. On a number of replies they say the email from apple says to call the store to check. I have this email and it doesn't. Makes me concerned about their other statements.
February 2024 by Art?ras Sil?enko
Visited this store 13/1/24.Had some issues with my iPhone 13pro member of staff served very quick and efficiently. Fixed my phone quicklyVery pleased with this store .In the future will come again.Also highly recommended this Oxford store !Thank you
January 2024 by Tim H.
Number one for service! I've had great service from Western Computer over the last few years. When ever I have a problem which are usually self inflicted, I step into the shop with a feeling of relieved optimism. I know I'm going to be met with bright professionalism and sense that if anyone can fix the problem they can! I took my locked laptop in on Saturday, problem exasibated by a very active firewall - and within minutes I walked out beaming. Problem solved. Thank you all.
January 2024 by Gary Cotter
Excellent service. Highly recommend
January 2024 by robert marshall
Went there today 11/1/2024 freindly and professional excellent service very kindly unlocked my IpadMarshy
