February 2024 by Dmitry Pozdniakov
Shisha is defenitely the best in Oxfordshire. Food is ultimate as well. Any of both worth to visit!
February 2024 by Ahmed K Shalaby
Super special atmosphere. It reminds us of the arabic cafe atmosphere with shisha, shawerma and good music!
February 2024 by Ahmed Osman
Best shisha lounge in the UK! Amazing food and great
February 2024 by hiba yazji
I recently had an amazing experience at this restaurant ? the Middle Eastern cuisine is simply outstanding, offering a burst of authentic flavors that left me thoroughly satisfied. The attentive service only added to the positive experience. The highlight of my visit was the fantastic shisha, creating a perfect ambiance. Attending an Arabic party here yesterday was the best, solidifying this restaurant as one of my favorite places in Oxford. If you're seeking delicious food, great service, and a vibrant atmosphere, this is the place to be.
February 2024 by anim man
not friendly with wierd rules
January 2024 by Seema S
Very unexpectedly landed at this beautiful place while driving around in Oxford City, England.Everything surpassed my expectations. Be it food, service, or ambience. A MUST GO to place in the city.P.S. Our server, Mr Umar, went out of his way to make us feel welcomed and comfortable. Thank you ?
November 2023 by 634suram
Lovely atmosphere ,very welcoming staff I go there at least once a month, and never been disappointed, the food is divine ,whats not to like !
November 2023 by Rasha T
Hidden gem in CowelyAmazing menu, excellent quality and generous portion.I was very impressed with the shisha menu and presentation.The team served us with a smile and they made us feel welcome from the moment we stepped in.We certainly had fantastic time and great food.I recommend very much mix grill. However if you don?t like garlic mayo ask for it on the side. They are happy to accommodate.Vegetarian options: Few options specially mezzahKid-friendliness: Non shisha area for families
November 2023 by Nemo D
Don?t really like leaving bad reviews, but feel like I have no choice here. As a customer who has spent over around £3k in this lounge since it opened I feel like recently in my past 3-5 visits the service and treatment has been beyond poor. It feels as if the only thing that matters now is the money, there seems to be a change in some staff now and the courtesy that was once there seems to have disappeared, there?s no greeting at all anymore, to sum it up I went the other day (have in mind I?m a customer that was there weekly spending over at least £100 in a group of 4 each visit and so was no stranger) and was told as soon as I sat down ?it?s £15 a person or you can?t stay here? with no greeting whatsoever, tell me is this anyway to treat a customer let alone a customer who is spending a lot of money every week?? I get it it?s a rule now, but there?s a way to go about it, make the customer at least feel welcome first!! And if it?s a regular high paying customer like me and many others no doubt, it should be clear that these people shouldn?t be spoken to in such a way, in fact nobody ever should be spoken to in such a way regardless. On top of this when ordering drinks or food we?ve been lucky to get it within the hour from recent visits, and coal changes are extremely rare now too, I physically had to get out of my seat and go to the front just to ask for the coal to be changed, but generally to sum it up I will not be visiting again, I understand business is about making money but if in doing that it means treating regular paying customers as if they mean nothing then I want no part of that.
November 2023 by Chris Lam
Im not sure whether there has been a change of management within the past month but the customer service here has deteriorated dramatically. A few weeks ago, I would have recommended this place to friends but following my recent visit yesterday, I would urge people to absolutely avoid this establishment at all costs. I have been repeatedly ignored by staff, got given unnecessary attitude for ordering ?low value? items and been made feeling extremely unwelcome. Im not expecting royal treatment but a simple smile as you make an order isnt too much to ask, especially if we are the ones paying!Would not recommend and certainly would not be returning (as if they would care anyway).
November 2023 by shelim Barik
The entire staff are rude and unwelcoming, they are happy to take your money without showing any courtesy. There?s never been a smile, how hard is it to say say hello or how can I help you. When you order a drink it takes almost 50 mins to arrive, the food takes even longer. Recently the general manager came up and said you can?t just sit there unless you spend minimum £15 and he didn?t even give us a chance to choose what we going to do. My friends walked out and I followed, we approached the owner who put blame on general manager when his the one who?s employed him to do the dirty work for him. I can go on but I won?t waste my time and I?m telling you all don?t waste your time either.
November 2023 by The Falcon IN LONDON
Great place to chill out. The lounge is very classy and well decorated. Comfortable and warm. The staff are excellent and friendly. Aryas was super professional and made the best Shisha I have had for long time.
November 2023 by Mubarak Aldawsari
The best place for having a shisha in Oxford and also the place is serving a good meal. I?d love to thank everyone who works in this Lounge, specially Omar and Aryas. So to anyone who looking for a great place to invite friends or to having a perfect shisha, food, and drink I recommend this place.
November 2023 by Daroon Rozhigar Babakir
The best place to relax , and very nice stuff their shisha is the best Aryas and Umar making very nice shisha today I have been there they gave us very nice shisha , and Kareem the owner came over he said hello he?s very nice ,very friendly stuff .
November 2023 by Haneen Eid
This place is a game changer in Oxford. Finally, a place classy enough for a lovely night out, and comfy enough for a friends get together. The food is amazing. Grilled dishes are the best in town, my favourite is ofcourse the great tomahawk steak. The staff are all professional and friendly and the atmosphere is full of positive energy.
