February 2024 by Mohammed Ali
Excellent service as always.
December 2023 by J B
Really happy with the service on my recent purchase, they even posted an accessory to me free of charge which I'd forgotten to collect with the main unit. Thanks again guys, will see you again for my next AV purchase!
November 2023 by Dan Adams
Amazing service from Paddy in getting my technics turntable working.
November 2023 by Riccardo Monfardini
I was looking for a spare connecting cable for a speaker. Found what I needed. Thank you Paddy
November 2023 by Joe Bishop
I had an excellent recent experience at Richer Sounds Oxford to buy some new Hi-Fi gear (new amplifier, speakers, CD transport and streamer). After an initial enquiry email, I had a useful call from Paddy who advised me of a system that would suit my budget and small listening room, and he arranged a demo session for me to try two amplifiers and three sets of loudspeakers. I went ahead with the purchase including some speaker cables (which he helpfully fitted the banana plugs to for me). Collected the order from store only a few days after ordering and I have already set up in my living room. The system sounds excellent (arguably even better than it did in store), and I'm very pleased with the purchase. Hard to replace good advice and in-store listening, as it prevented me from buying some more expensive (and bassier) speakers that might not have suited my living room. Would definitely recommend to others. Also nice to find a Hi-Fi shop that sells non 'high-end' gear, as most shops these days tend to specialise in very expensive gear, out of my price range.Also worth adding that Richer Sounds offer a good range of payment options if you would like to spread the payment over a few months. I went for the 'Buy Now, Pay Later' option, which allows me to spread the payment over 6 months, interest free.
November 2023 by Will Hone
I recently bought some new hifi gear and after a conversation on the phone where I was given some good advice I went the Oxford branch of Richer sounds where I was helped by Alex who was brilliant and again by Ash who couldn't have been more helpful when I had to return for some after sales help - thanks so much!
October 2023 by A Onslow-Major (Imotorsport)
5 star every time. I have used Richer Sounds since I was 16 buying a CD player and separates! which, I still have and in good working order. Anyway team are very knowledgeable and have a passion for all things AV! You can go into the store and have a look at a nice selection of AV and have a demo room. The online store has so much to offer and also offer price match, but to be honest they are so competitive I don?t need to bother. For the first time my newly purchased Yamaha amp has a few issues. The team asked me to bring in. They boxed up for me and Yamaha arrange for it to be picked up from them. Let?s hope it gets fixed soon! Well done Richer sounds Oxford.
August 2023 by Roger Robinson
Came in waited around. No-one spoke to me. Or said be right with you left after 15 minutes very disapointed
June 2023 by Roger Simpson
A brilliant shop. Very helpful and kind. Informative and efficient.
June 2023 by Hels ?HelsBellsReviews? Hemmings
Very knowledgeable friendly team, specialist buying experience. Thank you !
May 2023 by Matthew Priestley
Stunning service from Matt and team today at Oxford Richer Sounds. I?d purchased an amp online which wasn?t fit for my needs and Matt helped me resolve the situation. Super friendly and very knowledgable. Highly recommend !
April 2023 by Sanila Kumar
Excellent customer care ....Kaz and Ashley was very helpful in choosing a new TV and a soundbar.Highly recommended
April 2023 by Geoff Gibbs
Very good service, slightly awkward to get to. On site parking is extremely limited,
March 2023 by Lynn Ash
Very pleased with our purchase from Richer Sounds. We were given great advice from a knowledgeable assistant. Highly recommended.
February 2023 by Michael Matejtschuk
Utterly brilliant as always. Made sure on the phone that what I was looking at suited my needs, reserved stock for me, opened early so I could pick it up when convenient and assured me of after-sales support, including a six-year guarantee, which they do on everything.
