July 2023 by AHMED BASHA
Location next to Kassam Stadium and lot of parking spaces front of the hotel.
April 2023 by mohammad rostami
The best
April 2023 by Maggie Pinkney
Excellent central location for Cheltenham. Opposite Brewery Quarter.Rooms spotless.Staff v friendly and welcoming.Breakfast plentiful and varied.No actual on site parking. NCP across road..25% discount if get ticket stamped by hotel reception
January 2023 by Jamie Jessett
The car park is appalling, litter everywhere & needles in bushes!Be careful! If you?re visiting!The management when I made them aware of this issue.. they didn?t seem to be fuzzed. Which isn?t acceptable!!But, then again the litter across black bird leys isn?t acceptable with fly tipping happening at public bins. Anyways, all the car parks that side by your hotel going towards the river by the south stand of Kassam in the bushes is filled with litter. I collected two bags before found a needle. The company whoever is meant to be maintaining the car park needs to rapidly sort it thing out ? the state of the car parks isn?t safe for the public especially on game days and for any visitors coming to your hotel! Absolutely disgusting! You should be very embarrassed to see that mess everyday at work!Also New Year?s Day Oxford v Exeter match.. I came to use the toilet and some guy refused me in for 2mins to go for wee. Because of some event or something.. but it wouldn?t have taken long. Especially on game days you guys need to be more mindful of fans wishing to come to your hotel.I came last year on game day had nice breakfast, but the recent visit to you.. make me not wish to return again.Need to do more to ensure you?re encouraging people to bin their litter!!
November 2022 by Sudsimmo
Holiday Inn Express Oxford - Kassam Stadium Oxford Didn?t even get through the car park entrance as it was coned off. Booking was made a few weeks ago for 3 nights. I went to the reception to ask why car park was closed, and was told my booking had been cancelled due to the government having booked the entire hotel for reasons known to many by now. Anyway, was told by receptionist that they had tried to contact me to tell me booking was cancelled. I?ve had no calls or emails from them at all. Was told we?ve been booked another hotel, however this isn?t the point. Very poor communication (non existent actually) from the hotel. Also, we?d booked a full breakfast for the 3 days with Holiday Inn. Got to the new hotel and were told we won?t be able to have the full breakfast even though it was paid for, only the continental so ended up having to pay extra. Apparently this was authorised by Holiday Inn. Holiday Inn Express, you?ve shown how incompetent and useless your customer service is and you will be getting a formal complaint. Appalling customer service.
November 2022 by ladymedina
Arrived on Saturday to find the hotel closed, even though we had made this booking 2 weeks ago. Hotel had made no attempt to contact us. To find out why the hotel is closed please search on the internet as I am not allowed to post. Apparently we were lucky to be moved to the Hilton Hotel round the corner.
October 2022 by Lex M
If I could put zero star I would. I stayed there for 4 nights beginning of September 22. Cleaner stole my electric toothbrush that was worth more than £150 and other things. I complained to reception, they did nothing basically, I guess it's ok to employ thieves. Avoid and go somewhere else, many other nice hotels where cleaners are not thieves.
October 2022 by Jeroen Klitsie
In the lobby / breakfast place hardly wifi. In my room wifi good. Breakfast mediocre, till 9am. No restaurant on site, no laundry service. International staff hardly speak English. And yet you pay 500 pound for 4 nights. Only did it for the hotel points ??
October 2022 by Maureen Nelson
Just spent two days at this Hotel, first impressions were of a well presented hotel nicely decorated, clean public areas, friendly staff. Our room was a very good size, bright and very clean, good sized bathroom. Breakfast was included and offered a decent selection. Bus stop right outside so no need to use our car to get into Oxford a bonus. Definitely would return and recommend to family and friends
October 2022 by Wayne Gammon
Used my IHG loyalty points for this stay, really recommend becoming a IHG member.Booking was fast and easy, free car parking.The hotel is next to the football ground which hasn?t effected our stay as its a none match day, cant say if there are any negatives on match days.First impressions are great, bright clean and fresh upon entry. Welcomed by very friendly and informative staff.The room is great really fresh and modern with coffee point, free Wi-Fi, usb points at each side of the bed.Will update you on comfort and the breakfast.Frankie and Bennys, Js sports bar, bowling alley and Vue cinema just 5 minute walk away.
September 2022 by mfokinth
We stayed one night at this hotel in August and were generally pleasantly surprised. The rooms were bright and airy and spotlessly clean, with air conditioning, adequate bathroom facilities and a nice flat screen TV. The room was quiet and the bed comfortable. Breakfast, though busy, was well organised and the food ok (HIE standard fayre) with staff working hard to clear tables and replenish food items. Ample safe parking. I doubt whether I would have found better at hotels nearby charging twice as much.
September 2022 by 186254Peter
With the HIE brand you know what to expect. The room was clean and comfortable, with all necessary facilities (except a bottle of water), the breakfast was ample, and really nothing went wrong. Though busy, my sleep was undisturbed by other guests.
September 2022 by pensioner62
This hotel was ideally situated for us. We were only in the area for one night & this was a great choice. I checked before booking to make sure there were no games on as this hotel overlooks the Kassam football stadium. The area is quiet & laid back of the road with a large car park & large hedge screening it. We wanted to go into Oxford & there was a bus stop directly outside , this saved the problem of trying to find somewhere to park in a city that doesn?t encourage traffic . Being in our 70s we used our bus passes so it didn?t cost anything & took about 40 minutes. Breakfast at the hotel was good. There is a complex a short walk from the hotel which contains a cinema & several restaurants as the hotel doesn?t serve evening meals. Room was very comfortable, clean & quiet. Staff very pleasant & friendly , particularly on reception.
August 2022 by Steven Harris
Twin room a little on the small side. Location was good for us as we were working in bmw nearby.Bar prices a on the dear side, and no draught beer, only bottles which seemed contrived as oxford were playing at home and a lot of fans drank there before the game, otherwise a nice stay with good breakfast.
August 2022 by niamhabroad
Just finished a 3 night stay. Good value hotel, with easy convenient adjacent bus route into Oxford city centre. Clean and comfortable rooms. Friendly welcoming staff on reception. Big shout out to the very friendly Ukrainian housekeeping staff who always made time to say hello and ask us if we were happy with everything. Great location for going to Oxford football games with the stadium being ?next door?. Overall highly recommend if you are looking for a good value hotel in Oxford.
