February 2024 by Kristoffer Berg
Worst customer service experience I?ve ever had
October 2023 by Ben Morris
Excellent service which started before the shop had even opened. I seemed to have been early for a Sunday opening and got talking to Joshua outside who was a member of staff waiting for the shop to open. He reassured me of the opening time and also had an excellent recommendation for a place to get a coffee. My visit for shoes was also very good. I wear orthotics so vary with shoe sizes and types but Joshua was very patient, helpful and even remembered which shoe size I preferred for different shoes. Thanks to the staff for really good service, I'm very pleased with my visit and purchases.
October 2023 by Laura Herz
Came to town specifically to buy shoes there today, on a normal work day. Shop was meant to be open from 9:30am. Got there at 10:45am. Shop closed without explanation. Total waste of a trip.
March 2023 by Smad M
Lovely little shop and superb staff. I went to collect an order but the size was not right. Anna helped me find the right size & patiently detailed how to care for my current & new shoes. Becky was also very friendly. Overall very pleased with my shopping experience; I will definitely be shopping in person at the Oxford branch in the future. Thank you!
November 2022 by simon garrett
Service beyond the call of duty. Courteous, extremely helpful, pleasant, friendly, patient and knowledgeable staff.I normally hate going in shoes shops, but not here.
November 2022 by Garrett Deceuninck-Ziviani (Garrett D)
We may have not been able to find the right size for my weirdly large feet but the store was really well presented and the lady who helped me was very knowledgable and friendly. Would recommend!
August 2022 by Garrett D
We may have not been able to find the right size for my weirdly large feet but the store was really well presented and the lady who helped me was very knowledgable and friendly. Would recommend!
August 2022 by Garrett D (SureShotPanda)
We may have not been able to find the right size for my weirdly large feet but the store was really well presented and the lady who helped me was very knowledgable and friendly. Would recommend!
March 2022 by justin wright
Really enjoyed my shopping experience in Ecco. I was struggling to decide which ones to buy and the assistant Anna who was helping me gave really good advice and made me feel very comfortable and not rushed. Quality product & quality well trained staff. Thanks Anna
March 2022 by Joanna Dy
One of the best experience as a customer. Lovely staff full of experience and good advice. It's not the first time when we visit this branch and definitely not the last one !If you are nearby you definitely must pop in and have a look.Fully recommend !
March 2022 by Adrian Daniluk
Absolutely amazing! Knowledgeable staff offering great advices. Fully recommend as your go to placr for a new pair of great quality shoes.
February 2022 by Dilya Emiraliyeva
Highly disappointed. Staff just ignores you and then sells you items with alleged discount where you could buy shoes in official online Ecco Store cheaper.
April 2021 by Tim Patmore
Great shoe shop - visited them for shoes in August LAST YEAR and, despite using that set pretty exclusively, they have lasted really well.They also spent time giving excellent Chiropody advice and soles which made my foot pain go almost totally away! ?Fully deserve every support during lockdown. Sooo many shoe shops sell tacky shoes made poorly that small retailers deserve our support to make the above true for more people.
September 2020 by ???????? ??????????
I bought nice shoes on 4 th of January . Shop assistant Anna was so professional, patient and friendly. My daughter and I were really impressed by the service she delivered. Thank you so much Anna.
September 2020 by Alan Sloman
The heels of my lovely old Eccos exploded this morning (yes, honestly!) but the wonderful staff at Ecco Oxford found me their modern equivalent and gave me a discount as well.Superb service, and excellent staff.I'm a very happy customer!
