November 2023 by Rosemary Goss
Appointment on time, friendly and efficient staff and knowledgeable opticians.
November 2023 by Christine Lewis
I was greeted at reception and asked to take a seat. After a while I was tested on various machines and was treated with utmost courtesy . I had to wait for the optician and when seen he was very thorough and efficient. All in all it went well.
October 2023 by Natasha Ernest
I wanted say a big thank you to the Boots Optician team in Oxford.I was visiting for a wedding - and had an incident where by I was unable to remove a contact lense which started to infect my right eye) which needed to be professionally removed before travelling home to London.I was in a lot of pain, and had visited two opticians in the area who refused to make time to help.The Boots opticians team in Oxford we're so helpful, Holly the store assistance and John Randle the optician who kindly helped remove and clean my eye. The service was brilliant and they we're both kind and professional in helping me.
June 2023 by Rebecca Pringle
The arm of my prescription sunglasses came off unexpectedly just before going on holiday. I took them in to see if they could be fixed, Helen said to leave them there and return in an hour. I came back to find they had found a spare frame to transfer the lenses to, really great service from Helen and the optometrist - I didn't catch his name. Thanks again.
May 2023 by Lara Cameron
Extremely professional, thorough and helpful service provided.
April 2023 by WL H
I started using Boots optician because I am impressed by how professional everyone is.David and John, the two opticians are very knowledgeable and good with their jobs. Fast and accurate.Paul, the dispensing optician, is very helpful and friendly. I had to go back and forth a couple times to have my frame adjusted, Paul was always patient and helpful!Previously, I had been using Specsavers. I have always had difficulty finding a fram that fits me well. With them, my personal experience is that once you have paid for a frame, you are stuck with it! Whereas with Boots, there is an exchange period and the staff did tell me that before purchase!I am happy with an optician store for once.
February 2023 by Paul Wilson
Wandered in - to be greeted by a sign saying "no walkins" and assistant telling me dismissively I could look at the range of glasses, but that was it. I appreciate that a shop might be busy, but basic courtesy and a suggestion of alternative ways to help would be appropriate. Went to Vision Express instead, where the customer service was far better.
December 2022 by Johan van Staden
They helped me out with some contact lens samples while travelling. Very helpful and friendly.
November 2022 by Liz Dowthwaite
If you need to pick up a prescription, even pre ordered, allow at least half an hour.
November 2022 by Liz Dowthwaite
If you need a prescription allow at least half an hour
September 2022 by Z S
I've never used Boots opticians, but decided to use them after such poor service from the other well known Vision E. & Spec S.Amazing customer service. The optician that examined me was professional, knowledgeable and friendly. The lady, Helen, that then saw to the glasses etc was great. Knew exactly what she was doing and she did it very very well. I couldn't be happier with the service I got today. Will never go anywhere else.
August 2022 by Ruth Travell
Terrible customer service. I arrived for my appointment and was ignored by staff for a good couple of minutes. Once they asked my name and I sat down I could hear the staff discussing me. The optician I saw was very brisk and just very quickly said 'you don't need glasses' with no further explanation I was then asked to follow her for my field of vision test but she then got talking about holidays to another member of staff and got her phone out and told me to sit and wait! At the end she just says 'see you in 2 years' and that was it. No information about how to pay or anything about my eyes. Definitely going somewhere else in future!
August 2022 by Alexandra Newsome
Visited Boots Cornmarket Opticians and received a first class service today. Optician Helen kindly went out of her way to explain all the options clearly and patiently. All staff friendly and helpful. Highly recommended for considerate and knowledgeable service when buying my new glasses. Thank you.
September 2021 by Jane Muir
Excellent, thorough, polite, friendly.
August 2021 by RUMANA SLXYZ
Bad experience with these people would never recommend anyone to use them!I explained some issues i was having with one my eyes they couldn't find anything rather the lady said to me did you just want to change your glasses?? How rude. While specsaver did all sorts of testing and managed to identify the problem! I would highly recommend specsavers than boots opticians
