November 2023 by Sharon Cawthorne
After initially being ignored by a member of staff stood behind the cash desk, she then proceeded to offer help to another customer who walked in after me. Thankfully, another staff member realised I wasn't impressed being ignored, and came to my assistance.So despite the poor start, I left the store with some great products and a more positive outcome.
August 2023 by Elektra Goodwin
Just wanted to say a big thank you to Alexandra - i had popped in a few weeks ago but got a little overwhelmed, so popped back when town was a little quieter. She showed me the make up I had enquired about but another option that she would recommend and I love it! purchased yesterday and wearing it today :) She also advised on how best to use the product and I am super happy! Thank you!
July 2023 by Alice Briggs
I had a lovely wedding makeup session with Abi. She was very patient and made it such a relaxing experience with my mum. I would highly recommend!
March 2023 by Galia
I went in with an empty bottle of foundation on my bday wanting to replace it. The staff ignored me, even when they were available- it made me feel pretty small so I decided to not purchase anything. I definitely would not go in there again.
October 2022 by John Broadbent
Very helpful staff
October 2022 by Jo Whittall
Went to Bobbi Brown store in Oxford! Great customer service, Emma was amazing she understood exactly what I wanted? I loved all the products she recommended enough so that I went back to the store the next day :) honestly best makeup shopping experience ever!! All thanks to Emma!!
October 2022 by Hugh Finnerty
While my visit was only to give in a CV, on entering an employees gave me a very unfriendly and unwelcoming look. I can't imagine why she would have done this, as I smiled at her gracefully and she was very beautiful and needn't project her insecurities in such a hateful way.The manager who spoke to me however was very friendly, and directed me to email in a cover letter.I will not be taking my application further as it is a toxic environment.
October 2022 by L M
Very disappointing visit to this branch. I needed to return some items and was told I couldn?t as it was over 30 days and the till wouldn?t let them if they tried. Got home and realised it had only been 28 days ???? Sigh.
October 2020 by Dhawal Bhatia
Nice collection and provide sample to try on and buy exactly the product you want
October 2020 by Ira Rast
Great friendly knowledgeable service and nice birthday present
October 2020 by curryqueen muj
Great customer service, really listen to what you want. Natasha and Shelina were amazing, will definitely be back ?
October 2019 by Eufrasia Soares
Very helpful staff ???Thank you ?
October 2019 by Liz Yuille - Old Stables Crafts (Old Stables Crafts)
Always amazing!
October 2019 by Julie L
This was the first time I have been to Bobbi Brown.I needed help with different make up.Chloe was really helpful & found the perfect foundation & moisturiser for me.I will definitely be going back to totally overhaul my makeup bag & daily makeup routine.
October 2019 by Jess Moorhouse
Thank you Phoebe for a fantastic make up session. I loved how reassuring you are and it was great to experiment with some differant colours. I'm looking forward to getting hold of some new products soon. :)
