December 2023 by Karen Boyle
Doesn?t open at the advertised time (or at all some mornings)
July 2023 by MarkKate Greenway
Diabolically bad
May 2023 by aurelie leclerc
One star because I can't put no star. I totally understand why the reviews are so bad. I went I bought an envelop in the same store to send my letter. I was writing the address in front of the royal mail tild when they close the tild in front of me, or was 12.00 o'clock. Visibly they are too lazy... Hope one day costumers will have the service they deserve! Just wanted to add that finally I went to Stanford in the vale. There is a post office inside the cooperative food open from 6.00am to 8.00pm with a free car park on front the store. For sure I will go there from now.
May 2023 by Hussain Ali
ZERO STARS! Terrible customer service. Closed post office 4 hours early when clearly you had staff in the shop. Lazy and rude. No respect for any customer at all. I told the guy at the counter that I dont deserve this as a customer. Guess what his response was! "This is McColls what would you expect". Terrible place. If you want to be put off by Faringdon, go to this place. All sensible people would avoid at all cost
May 2023 by Ali Ali
Closed 4pm on saturday when clearly the timing suggest 5pm on the door. On website, says 8pm which is even worse. Terrible
May 2023 by Barry Williams
Never open when they say they are. Shaking your head at a customer trying to get in to the shop during opening hours no explanation why you shut 3 hour early.
April 2023 by R H
Just tried to send a small parcel prepaid/tracked. I couldn't read the pre paid label and had no idea how the self service worked. I got little help, just an assistant guy peering over the counter telling me what to do. Not very comfortable at all. As I couldn't read the label I asked if I could just give him the parcel. No answer, no attempt whatsoever to come round the counter and help me. A customer behind me read out the postcode for me but then, next, the scanner required the destination address which I, once again, said could not read! I said clearly to the guy that I could do it. Still no attempt to help.So I walked out - with his sounds of scoffing behind me. Imagine if I'd been disabled - in fact effectively I was as I couldn't read and needed help - but the so called assistant behind the counter didn't step forward at all. This is a serious matter. When people cannot do something for whatever disabling reason in a place like this, it is outrageous, possibly unlawful, that the assistant does not step forward. It's so bad that this review doesn't even merit one star.
January 2023 by Michael James
I can't say my experiences at this Post Office have been very positive because of staff rudeness. Their training is obviously minimal. Last time I tried to deposit cash I gave up because of incompetence and went to Bampton where I breathed the rarified atmospher of professionalism.
December 2022 by GERALDINE GODDEN
Always a problem whenever I have used this post office. Staff very unhelpful. Parcels have gone astray, not serving customers as too busy or closed and stamp machines not working
October 2022 by kamil d
This place is a joke.
July 2022 by Fergus Jack
No one to operate to post counter, so I cant post anything or pay cash into my bank account in order to pay my bills. Very upsetting.
January 2022 by Jacob Reid
Due to circumstances the shop is only open between 6am and 6pm and the post office is only open between 9 and 5 unless a large delivery arives which can cause safety issues leading to the post office and/or the shop closing
September 2021 by Josh Hyland
There?s always an issue. Today it?s randomly closed but says open online, normally it?s severely understaffed and you have to wait for someone to finish stocking drinks before they?ll bother to serve you. Self service machine has been broken every time I?ve tried to use it and doesn?t print the labels you buy. Saying it can randomly close due to covid was ok in 2020 but you?ve had a year to sort it out. Hire more staff. Most people don?t have time to drive 15 minutes into town just to find out you are closed. Again.
August 2021 by Ian Burns
Opening times are wrong.
September 2020 by Dee Shopp
Assistant in the Post Office taking in post had no customer service skills.Rude, no manners and pulled faces when parcels were handed over for delivery.He either needs basic customer skills training or to be replaced by somebody who is happy to do the job well.Post Office will loose custom due to this person otherwise.