August 2022 by Jill Downing
Upon researching commuter and touring bikes, I purchased a Model 1 from Oxford Bike Works. Richard was exceptional with his knowledgeable, professionalism, and communication through the entire building, purchasing, and shipping process (all the way to Montana, USA). Seamless experience. Questions were clearly and promptly addressed and all requests accommodated. The bike is a gem, built with the finest quality materials, and will last beyond my lifetime. The ride is smooth, comfortable, and quiet.I am delighted with the bike and the 5-star service!
July 2022 by Christopher Teale
We live in Australia and ordered 2 Model 1 bikes via email- the whole process went very smoothly. Richard was a delight to deal with, he asked for simple measurements to ensure the bikes would be built to the exact size needed. We arrived at his workshop where the bikes were waiting, a final adjustment and test ride and we were off. We have ridden across Europe and currently in Serbia. The bikes have been perfect, handling gravel tracks and some serious rough stuff.Great bikes, prompt excellent customer service and all at an affordable price. Highly recommended. Thanks Richard!
July 2022 by Markus Gerber
I've ended up in a 'muddle' when trying to decide on a suitable long distance trekking bike on the internet. Eventually I decided to find a company in the area who might be able to help me by giving suitable advice.That's how I found Oxford Bike Works. After an initial chat over the phone I went to see Richard at his workshop where I was able to have a test ride on one of his bikes and he also did a bike fitting - just in case...Well, the case is now finished and I am the proud owner of an Oxford Bike Works trekking bike!After having spent hours on the internet doing research it was really refreshing to actually speaking to a real person (Richard) and getting all the advice I was after. There's wasn't a question Richard couldn't answer, him drawing from his own experiences but also the ones from his former customer.Full marks to Oxford Bike Works! Nothing was too much trouble. Last minute little changes, getting an opinion on the panniers I wanted, organising the red coloured pedals, having the bike explained to me in great detail etc. I've received great service all the way through and the bike was finished even a couple of weeks before the agreed date!So far, I only had one long ride on it and everything works very smoothly. From the Rohloff gearing to the disc brakes and it came as a surprise how fast the bike actually is.Thank you very much Richard, well done!
May 2022 by Paul G
I bought a Model 1 with a front flat rack. Interaction was amazing: measured up, test drive, all questions (no matter how stupid) answered clearly and patiently. I cannot imagine better service. The bike is beautiful, robust and exactly what I wanted. A smooth ride, my last bike felt like cycling through treacle by comparison. Looking forward to some long journeys. Highly recommended.
November 2021 by T Yudin
I 've just brought a model 1 from Oxford Bike works. I spent about 6 months researching flat bar steel frame touring bikes before I settled on the model 1. The bike itself is so far is excellent. Solidly built and comfortable. The whole process of test riding and choosing the exact spec of the bike was good too. Richard is both knowledgeable and asks the right questions during this process to get you to think about what you want and need from a bike. Happy everything so far.
August 2021 by T Yudins
I 've just brought a model 1 from Oxford Bike works. I spent about 6 months researching flat bar steel frame touring bikes before I settled on the model 1. The bike itself is so far is excellent. Solidly built and comfortable. The whole process of test riding and choosing the exact spec of the bike was good too. Richard is both knowledgeable and asks the right questions during this process to get you to think about what you want and need from a bike. Happy everything so far.
August 2021 by Andrew Burgess
Bought my Expedition bike and what a gem it is. Went all out and have had it for about 3 weeks, all ready done 400km and yesterday started a 6 day 550km coast to coast ride in Spain no complaints at all, the bike is bomb proof and Richard really knows his stuff.If you are thinking about getting a bike, then you can shop around but if you want your own individual bike rather than a generic one then you won?t find any better.
April 2021 by Mark Deacon
Two Oxford bike's serviced and as good as new.?
April 2021 by Nicky Wycherley
I would not hesitate to recommend Oxford Bike Works for anyone considering a new touring bike. Richard was generous with his time and gave great advice regarding all the various options.
March 2021 by Alistair Bridle
We were looking for two robust touring/expedition bikes. After significant research into our options and viewing several other manufacturers we arranged a meeting with Richard. Thoroughly enjoyable experience we spent a morning designing our potential steeds. We were given lots of valuable advice based on his experience. Richard prepared a couple of bikes for us to test for size and comfort. We took a ride around the local area. Placed orders For model 2 with some extra modifications and they were ready in 6 weeks. The bikes are exactly what we required. Deceptively agile and light with slick gearing and robust quirky colour frames. Delightfully comfortable to ride and look fantastic. Value for money these bikes ticked all the boxes for a long distance camping/ tourer. We are delighted with bikes and the 5 star service we ha e received.
March 2021 by Ali Press
I ordered a Stivvy with custom forks so I could use fork cages on longer trips rather than a full front loader system. I have to say, the process was a joy from start to end, and Richard was always helpful and very patient with my many queries. I saw him for a Covid-safe fit and a chat over a cup of tea, and test rode some bikes to see how bits and pieces I might have on my final spec worked out for me in practice. I went home to have a think, and then took the plunge - there's no hard sell at all - but tbh I actually decided to go ahead on the train on the way home.The resulting bike is gorgeous, and has just the right mix of components for the plans I have, plus a bit of room for expansion so future proof too (and the Magura rim brakes Richard suggested are a thing of brilliance, sharp as you like, and will not need bleeding even if we fly somewhere). I'm really looking forward to my first proper trip, as I'm fairly sure I'm not making the most of the bike on my trips to Tesco, much fun as they are..... can't recommend Richard and Oxford Bike Works highly enough.
October 2020 by Alistair Bridle
We were looking for two touring/expedition bikes. After significant research into our options we arranged a meeting with Richard. Thoroughly enjoyable experience we spent a morning designing our potential steeds. We were given lots of valuable advice based on his experience. Richard prepared a couple of bikes for us to test for size and comfort. We took a ride around the local area. Placed orders For model 2 and they were ready in 6 weeks. The bikes are exactly what we required. Comfortable, slick gearing and robust quirky colour frame. Delightful to ride and look fantastic. Value for money these bikes ticked all the boxes for a long distance tourer. We are delighted with bikes and the 5 star service we received.
September 2020 by Lawrence Gibbens
OBW provides a unique and specialised service to help you get the machine you need. Richard goes through all the options for a new bike based on what you want it to do, he will also carefully measure you up for the appropriate sizing. He saved me lots of money buy suggesting parts and options I hadn't thought of. The result a great bike that I'm really enjoying.After sales support and servicing is second to none.
June 2019 by Ella James
I went to Richard knowing I wanted to buy a really decent, long lasting bike, but I had no idea what I wanted. I spent ages not trusting the "worth "of any bike I had seen online, trying to work out if I would be paying a silly prices for unnecessary gizmos.
May 2019 by John Gibson
I was looking for a quality bike that would be a big improvement on previous bikes I had owned. After some research I found Oxford Bike Works and Richard. I visited to speak with Richard and view the models. I returned a few months later to discuss my order, get measured up and found Richard to be most informative and helpful - his personal interest and passion in producing not only beautiful but quality bikes AND making sure you get what you want is commendable. On day of pick up I found the bottom bracket as fitted was not going to work with my bike carrier. Richard took the time there and then to swap out the bottom bracket for one that would, check over the bike and test ride before I headed off and my 1st ride on my bike along the Purbeck Ridge. The bike does not disappoint and I am really grateful for Richards time, effort and helpfulness throughout the process. He really does want to make sure you leave with the best bike he can create that you really want for your future adventures.
