March 2024 by Tim Kidd
Excellent customer service from all the staff. Very efficient eye test whilst taking great care.
March 2024 by helen Abela
Fabulous service .Extremely professional and went above and beyond .First class service.
February 2024 by TNI T
Very thorough eye examination. Attention to detail and excellent explanations.
February 2024 by Richard Sambell
Meticulous attention to detail. Friendly and reassuring. Explained all aspects in great detail.
February 2024 by Nikola Quartermain
Excellent service... explaining everything clearly and I usually have varifocals but distance hadn't changed ... so just bought glasses with reading prescription no pressure to get complete new pair ?
January 2024 by John Sparrow
Appalling attitude from the manager.If you're going to exploit customers don't make it so obvious.Initial refusal to provide copy of prescription beggars belief.
December 2023 by Fiona Maclean
Utterly brilliant customer service. All the staff were helpful, supportive and knowledgeable.Fabulous experience.
December 2023 by Ian Lawrence
The young optician explained all the processes clearly and precisely. Very professional but engaging
October 2023 by Kevin Day
Excellent service
December 2022 by Jane Evans
So disappointed with my product.Has needed repairing 3 times in 12 months also website should have been updated with opening times needed to visit for another repair only to find closed on a Wednesday checked opening times on website and said open Monday to Saturday.
October 2022 by Janet Clark
My only good experience of this optician was the easy parking close by. I felt like an inconvenience. The eye test felt rushed, the optometrist seemed bored and impatient. When the glasses were fitted I wasn't happy and they were adjusted. I returned 4 times to be told I would get used to them, I have been wearing varifocal for over 35 years. I got fed up with going back. One visit to another optician proved my feelings right, an incorrect prescription and the frames were twisted. I won't be recommending this shop and certainly won't return.
April 2022 by Rob Jones
Easy to make an appointment which was on time with no waiting. Comprehensive eye test completed very efficiently. Great communication and customer service as I was super indecisive! I had problems with my last pair of varifocals from elsewhere but these new ones are perfectly fine. My mother recommended me to come here as she said they would fix the issues which they did.
September 2021 by Lisa Weedon
Really great customer service, both in person and on the phone afterwards. It?s so great when you come across people who are genuinely out to help and make life easier. We?ll done Boots opticians Abingdon!!
July 2021 by B Warner
Excellent, friendly service and a very thorough contact lens check and eye test. The staff were all very helpful, covid safe and welcoming.
September 2020 by Imran Lakhi
After my wife broke a pair of glasses whilst on the motorway I was in a real panic. Fortunately the staff at Boots Opticians in Abingdon were able to carry out a swift repair and offered excellent advice on contacts and laser surgery, two other options we were considering. They even assisted us with planning our lunch and onward motorway journey. Very professional store and 12 months later, my wife's glasses are still going strong!
