January 2024 by esther mane
Customer service here is absolutely appalling. The lady who served us needs her attitude and customer service skills sorting.There?s a way that you speak to people, and the way she spoke to us was disgusting.
December 2023 by Inspector UK
I was surprised by what I saw. This store is dirty and smells bad everywhere. I wanted to choose clothes, but after what I saw I was shocked. This forever removed the desire to buy anything there. Do people who buy things there for fairly expensive prices really not respect themselves that much? This is trash to me
December 2023 by Catherine Bestwick
Always make time to go in, staff busy but very pleasant
December 2023 by Andrea Mears
I bought this bag from the shop and within 6 months the zip has broken and the side strip has come away. They refused to exchange or repair it and in any case they required a receipt and only accept returns up to 6 months. It was an expensive bag and advise customers to shop elsewhere.
October 2023 by Connie Armstrong
I didnt have a great experience. I was waiting in line and two of the staff were chatting and laughing together and basically ignoring the person they were serving when i got to her, a girl with blonde wearing a red cardigan, was super unfriendly being really blunt and talking so quiet i could barely hear her
September 2023 by Amelia Wielebi?ska
The shop looks very old and smells weird too, we wanted to use the photo booth and it took our money which we had to wait 20 mins for to get back although we asked 3 members of staff to help as we were in a hurry. The clothes are overpriced and look weird.
August 2023 by Freya Collins
Really great clothes, BOILING hot changing rooms. They were not only hard to find but they were at the bottom of the store where there was zero ventilation, they didn?t even bother to put a fan on or something. I could hear the people in the stalls next to me also complaining about the heat. I couldn?t tell what didn?t fit or what was just sticking to my body, my hair was wet when I walked out. It made my trying on experience extremely distressing and unpleasant.
August 2023 by Hayden Jackson
Pricey! Decor is based on let's just strip the place and place clothes in it.
July 2023 by Dawn Holcroft
My Daughter loved this store
June 2023 by Emma Sweeney
I went in to the Nottingham store looking for a top for an event and I had no idea what sort of thing I was looking for but needed inspiration. Annabelle and Char helped find me multiple varied options, went and grabbed me sizes when mine wasn?t on the shop floor and were all round just super helpful, thank you!!
June 2023 by PrettyTwistedAngel
Can't tell who works there and who is just visiting...not enough clothing for boys...son is tall and skinny and needs age 13...found 3 items. More for women then men.
April 2023 by Rachel Summers
My in-store experience was great! They couldn't be more helpful when I called and asked to put aside some items for me. When I went to pick them up the staff were very lovely and helped me use my app vouchers to save me some money!!
January 2023 by Carly Gurkin
Lack of customer service, rude Manager (Nottingham store). Manager very reluctant to offer refund despite item being shop damaged and receipt in date. I would have exchanged the item but all similar items were damaged too. The Manager was confrontational despite acknowledging a refund could be offered at his discretion. Which eventually was begrudgingly given. Surely damaged goods should be marked accordingly and reduced in price, rather than customer being told 'goods get damaged in stores' and therefore suggesting that it's right to expect to buy and pay full price for faulty or damaged goods!
January 2023 by Pawan Gupta
Nice place to buy designer and diffrent style clothes.
December 2022 by Jamie Lakin
Some good stuff but you have to hunt it out
