March 2024 by lucy gaunt
Really knowledgeable and helpful
February 2024 by Liam Underwood
Went shopping today for 2 beds and wanted a good price! Winston was incredibly helpful and I left very satisfied
February 2024 by Hamza Saddique
Excellent customer service and really detailed information with carpets. Very helpful and knowledgeable. Great variety of carpets and colours. Returning customer, wouldn?t go anywhere else. Thank you so much to the Manager Matthew and Winston.
February 2024 by Sandra Reavill
Really friendly and competent staff, Claire made my carpet purchase so easy, her help was invaluable. Add to that, floor measurements by Steven. Excellent service, well recommended.
December 2023 by Ian Johnson
After a shaky start they have been very helpful and looking forward to placing my order with them
November 2023 by Emily Kerrison
Superb service - Claire went through everything in detail and ensured we were totally confident in the choices we needed to make. Thank you so much for the excellent service - would highly recommend!!
November 2023 by Lobo
Claire was amazing! So much helpful information. Definitely the best place and person to get your carpet off, won't go anywhere else. Thanks!
October 2023 by David Lowe
Nice place,no pushy salesman. Was sorted out by Matthew who was friendly and helpful
October 2023 by Manu Jacob
Good place for the varieties of carpets and good customer service
August 2023 by katherine dack
Nice and clean store, but we had already been next-door and had chosen.
May 2023 by Franco McManus
Claire (from the Castle Marina store) has been amazing throughout the entire process of buying our flooring. She took us through everything and answered all our questions, including ones we didn?t think to ask!She also never pushed a sale and at every point made us feel welcomed at the store.If you need to go for a flooring, I can?t recommend Claire enough. I hope she gets the recognition she rightfully deserves for going above and beyond :)
April 2023 by Taylor Stefanik
Worst customer service I?ve ever experienced.
April 2023 by james underwood
Staff were fantastic ! Really helpful and got a great deal ?
April 2023 by Michael Jones
Staff were fantastic and very professional, very satisfied with the service 5*
April 2023 by Andrea Blair
Awful customer service. We came in here looking for some flooring for our Kitchen and wanted some advice. Two members of staff were just sat there having a conversation/complaining loudly about an issue they were having with head office and completely ignoring us, despite me trying to make eye contact multiple times. We hung around hoping they would finish, but after they finished their conversation, the woman just walked off the shop floor and the other man just continued to ignore us. Decided there and then that I would rather take our business elsewhere. Recommend anyone else to do the same if you want actual help with your flooring. So rude