August 2023 by russ makinson
I hadn't realised that my MOT had run out, and I tried to get in loads of different places over this weekend in Sleaford and Lincoln with no luck. I looked further afield and found a slot with In'nOut in Newark that day.Unfortunately, my car failed at first because of the front brakes (I already knew they were on their way out, but I was hoping they'd get through... they didn't!). Knowing that i needed my car for work this week, the manager very kindly arranged to get some replacement brake pads there and then, fitted them himself and had my car retested for the MOT pass.Absolutely first-class customer service. I can honestly say I've never had better service at any garage. All of the staff, especially the manager, were very polite not only with me, but with other customers who were in there. They arranged other services there and then and really went out of their way to help customers. As I say, first class!!
August 2023 by Tim Robinson
Took my van here for its MoT . An hour later, all was done. Staff are friendly and polite. Will definitely be using again .
August 2023 by Neil Steadman
Worst garage ever. Broke down aa towed there told me it would be ready the following Saturday told them about train strikes. Went to pick up the following Saturday having had a tx it was being done. When I got there. It hadn't moved cost £170 in a taxi home. Avoid this garage paid double of what the job entailed aswell
July 2023 by Chloe Leeson
I strongly advise people to avoid this garage.I took my car here as it had a suspected coolant leak. I paid for a new thermostat to be fitted and trusted they had carried out the work I had paid for.Only a couple of weeks later my car had the same problem so I took it to another garage and I was shocked to see they had NOT replaced the thermostat! They had covered it in orange sealant.This is not the repair I paid for, this is a bodge job! I was also shown that bolts was not tightly fitted and only being held on by the sealant. The bolts could of come loose at any point whilst driving!I can?t believe I have been charged for a new thermostat for them to cover my car in sealant. This is not the repair I paid for.
July 2023 by Olja
Very efficient service, good team. I?m very impressed with the job. Took in for oil and filter change, it was done very quick.
July 2023 by Mr Walters
Third year I have used this garage , staff are always polite and friendly. Excellent service with my MOT, kept me updated throughout the day. Recommended
July 2023 by Pete D
Had my car serviced here, they keep you updated and are always helpful on my visits here big thanks to the guy with glasses and beard you do the company credit ?
June 2023 by Yvonne edwards
Excellent. Sent someone out with jump leads to start the van, tested, picked up new battery and fitted straight away. I was visiting relatives, three hours away from home and not a clue about cars. They were so helpful and reassuring, quick service and good price.
May 2023 by James
I took my car in for suspected water leak as coolant was dropping and setting off warning light, I dropped it off Tuesday midday like they told me too, they checked the issue and pressure tested the system then said everything was fine.Later that day/evening they sent me a video of four issues the car has that needed doing engine mount, oil cooler, CV joint, exhaust Flexi joint. I tried to phone the next day all day to say that's fine get the parts and fix the problems I'm happy for the work to be done.They just ignored the phone all day even head office tried reaching them after me leaving the voicemail like the message said and them calling back.When I finally do speak to someone they refused to do three of them because it meant main dealer parts and they were moaning about cost of parts.Strange really I'm sure my finances are down to me not them so they had my car for almost a week until Saturday afternoon and only did a CV joint because they broke the joint trying to replace the gaiter absolute joke I will not be returning
May 2023 by Peter Udall
The team went above and beyond expectations today when I bought my VW Transporter in for a full service, air con recharge and MOT this morning. After discovering that the rear springs needed replacing, they managed to not only order the parts in but also got the work done to a very high quality and in short order (despite being understaffed and block booked throughout the day).I'll not only be using these guys again, but making a sound recommendation to friends & family who live nearby to use these guys when it comes to servicing, repairs & MOTs.Big thanks and shout out to all the staff at IN'n'OUT Autocentres, Newark for your help and hard work today!
April 2023 by Chris Palmer
Was told I needed work doing totalling £744 which included new brake discs and pads, track rod ends and suspension arms on the front, took my car to another garage and only one suspension arm needed changing as the other things have nothing wrong with them, they even took me under the car to show me what was wrong and showed me the other parts were perfect, always go for small independent garages as they are more honest then nationwide companies
April 2023 by Anthony Robinson
Mot and Air con regas /Clean ,Brake fluid change .Very good service .pleasant staff all happy to help will use again thanx Tom and the guys
March 2023 by Richard Houlston
Great service, had some issues with m.o.t. After a phone call, some parts and labour, it was all sorted. Well pleased
December 2022 by Janet Himsworth-Smith
Polite, efficient, appeared to be good service and would go there again in a heart beat thank you guys ?
December 2022 by Julie Rees
I have been to in and out a few times in the past year. Always been happy with their service. Don't know what's gone wrong but, in the last month there performance has really changed. Very disappointed with their service. Definitely will not be going back there again.
