January 2024 by Jane Marriott
Poor online service - no communication and extended wait time for product (still waiting}.
January 2024 by laura dargue
My partner picked my pandora ring up for me today that needed resizing. When I dropped it off they told me that they probably wouldn't be able to save the pandora lettering on the inside of it because there wasn't much room but I said I didn't mind if they were removed. However I'm very pleased that its still there and my ring now fits perfectly! And it was ready for collection before they said it would be! I was very excited to get my ring back and I'm very pleased with the results and would 100% recommend jolly jewellers to everybody!
January 2024 by Felistas Cheptum
Great service
October 2023 by Tina Turtle
Recently took my white gold engagement & wedding ring in to be rhodium coated after wearing them in my hot tub & becoming very tarnished, excellent service & outstanding quality, would definitely recommend Jolly?s & will use again.
September 2023 by Bramster22
Pricing seems good and the staff at the counter are very helpful and kind people, however over the phone customer service is dreadful and it has left a bad taste.Called on the weekend to confirm a time frame, employee clearly did not want to help and did not care about my query
July 2023 by Andy Raye
Josh the jeweller is fantastic and offers superb customer service for an engagement ring to be cleaned and resized
July 2023 by Piers Casimir
Super service, great price on a diamond I bought.Fast delivery.Thank you.
July 2023 by stevie lawrence
Ordered a beautiful bracelet bracelet on their website and I am thrilled with it and the service received from Josh! Thank you x
January 2023 by Amelya G Glynn
This company is amazing. They are helpful and their items are just as good if not better in real life. I am one happy customer. I would give them 20 stars if I could
December 2022 by maria hughes
I purchased an Amethyst white gold ring last week. I spoke to Tom on several occasions regarding ring sizing, pricing and shipping, he could not have been more friendly and helpful. I recymy ring today and it is stunning. It is everything I have been looking for.
October 2022 by The fuzzy Scrapper
Unfortunately had abit of a negative experience. Purchased a ring sold as Sterling Silver set with black and white diamonds, got it home tested the stones as I do with all new pieces I buy . Nope CZs . Fair enough when I went back and pointed it out they checked and said we?re so sorry this was an error their end and the stones are in fact czs . They did give me a refund of the cost price however at this point I?ve done 2 round trips from Nottingham city centre to Mansfield once to collect once to return. Taking over 2 hours a time so I?m kind of still out of pocket . And I worry that a jeweller that has so much experience missed this . I?d recommend getting your purchases from here verified by another independent jewellers if you have any doubt as if they missed this what else have they missed ?
August 2022 by Esmond Wilson
The best quality jeweller's the staff are second to none always walk away happy I've used jollys for years great people great service and lovely jewellery
August 2022 by P
I had such a good experience ordering a ring from Jollys? website. I needed the ring resized so I called to make sure this could be done and spoke with Tom. He advised me to complete the order he confirmed he had received my request and would ensure the size was adjusted. The next day my order arrived in perfect condition sized correctly I?m very happy with the product and customer service I received. Thank you Tom.
May 2022 by Daryl Morgan
Purchased a belcher chain from here a few years back, staff were friendly and knowledgeable about their stock, took my old chain as a deposit and offered me a 0% interest finance on the new chain and they also changed my tag watch battery whilst I waited 5* service all round!
May 2022 by Barry Hawley
?All Work Done Here Always Top ? Quality Work ? Had Safety Chains On Chains Many Times ??And Mended Chains On Others Time?s When Needed Mended Many Thanks ??Top ? Shop To Visit ??