March 2024 by Sophie MacGregor
Liz was incredibly helpful and knowledgeable regarding all types of wedding rings and metals, and very patient with us whilst we spent ages choosing our rings! Lovely staff and no hard selling. Also great discounts to look out for.
March 2024 by Jan Smith
Lovely staff both Aaron and Molly was very helpful and friendly helping me choose the right earrings for a gift.
March 2024 by Lindsay Selby
Had an issue with a ring that couldn?t be repaired, the manager, Ellie, did EVERYTHING she could to ensure I walked away with a smile. Will definitely be back for future purchase
March 2024 by Wendy Skelton
Ernest Jones - East Midlands Designer OutletWhat amazing service. Friendly and knowledgeable staff. Special shout out to Ellie, the manager and Jan who took my initial phone call. Meadowhall EJ and Nottingham Vic Centre EJ could learn a lot from your store!!Recommend anyone to shop here.
March 2024 by Rebecca Hall
Ellie has been fabulous in helping us get my dream ring! So helpful and friendly
March 2024 by Lemuel Pay
Ellie went completely above and beyond with us to secure our wedding rings, we went not knowing what we wanted at all. But ended with both rings successfully! Thank you very much!! She is a credit to your team!
February 2024 by tinefeh frederick
Liz and Eli were fantastic
February 2024 by Emmanuel Tumenta
Eli and Lis were really great and did assist us well
February 2024 by Amy Roche
I have purchased two amazing rings from Liz in Ernest Jones at East Midlands Designer Outlet, both made by Le Vian.Liz is knowledgeable, friendly and knows her diamonds. The excellent customer care, attention and professionalism keeps me coming back and buying more.Thank you so much Liz xOnly negative thing is having to look through the window at the Le Vian collection instead of inside where I?m sure under the display cabinet lights more would sell as they are exquisite!
February 2024 by Clem ASMR
Very helpful, dog was allowed in whilst I shopped. Got chatting about a few watches and left a very impressed customer. Staff noticed a slight nick on one of the watch links so knocked off a bit extra without me having to even ask.All in all, a very pleasant experience.
February 2024 by Chris Wright
Had an issue with a bracelet that I bought for my son for Xmas. I was a little worried as A I didn't have the receipt and B I bought it a while ago.I had to come back to the store as the notts branch couldn't sort it. They attempted to fix it with no success so gave me a different (more expensive) one for the same price. The service was more than just good,it was fantastic . The lady couldn't have gone more out of her way,even changed the box as it was slightly marked. Great service,her name was Ellie and should be praised
January 2024 by Libbie Price
Had a lovely experience at Ernest Jones Mcarthur Glen. Had a few supplier issues but was treated with fantastic communication and respect. Overall great experience x will definitely shop there again!!
December 2023 by Sophie Y
Had a wonderful experience having my wedding ring made to mould around my engagement ring. It wasn?t something I even knew you could do. I was given frequent updates on the process including letting me know my engagement ring had arrived safely etc, really appreciated being kept in the loop from start to finish and couldn?t be happier with the end product, so a huge thank you to Dana and all her help with this x
December 2023 by MR A
I had great time, with experts Molly and Ellie who guided me through my shopping experience, would strongly recommend buying from this branch
December 2023 by Rob G
Shocking experience, rude lady working at this shop today. Ex-display items damaged and thrown in the box. I would give the place a miss. Untrustworthy people combined with poor service.