My husband has been waiting for his prescription for 4 days now and still nothing. They don't answer their phone so one has to drive in every time to check if medication has arrived yet. Disinterested like most Boots !
November 2023
A mixed bag when it comes to getting served. Some staff pleasant, others sullen, disinterested and dismissive.The impression you get as a customer is that you are a nuisance. There's no eye contact and the exchange is generally dismissive.Some training in customer service would go a long way.
June 2023
Service beyond unacceptable. Slow disinterested staff who lack in customer service skills. The constant queue of dissatisfied customers regularly goes unnoticed as staff make tasking on the shop floor their priority.
Welcome to your local Boots Pharmacy in Morpeth. As the largest pharmacy in the UK, we play a vital role in caring for people, customers and patients across the country. We are committed to supporting our patients and customers for life through a wide range of health services. Boots. With you, for life.
