My Mum went here on Monday for a new phone she got what she wanted then to be told we no longer set it up for you and do it yourself. My mum wouldn’t have a clue how to do this she was upset with the service in the newtownards store. On Tuesday morning she took the phone to Bangor and she explained what happened and the... read full comment
December 2023
Had awful experience trying to get new phone on 27th November. Staff couldn't help in any way I wanted as I'm unable to get my stuff on existing phone transferred to a new phone.sloke to manager of shop and she should never be in a management job at all.i then contacted 02 direct as been with them prpbly 25 years or more.no... read full comment
October 2023
I've just heard about how my Mother in law was treated yesterday in the O2 branch at the Ards shopping centre and I am appalled. The advisor (Adam I believe) advised that if you don't like O2 you should go somewhere else, which is not a strategy for keeping loyal customers. He then proceeded to call security because he... read full comment
Pop in to O2 Shop Newtownards and check out our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Don’t worry if you want to go contract free, you’ll still get plenty of perks. Perks like earning cash back when you top up with O2 Rewards. And the brightest bits of O2, like tickets to see some of the biggest acts in town, 48 hours before general release with Priority. We’re here whenever you need us. Whether you want advice on the latest gadgets or help setting up your new device. Plus, grab great deals and special offers on the latest devices like iPhone 13 and much more.