February 2024 by Hovis
I have used this Post Office before and everyone has been friendly, trustful and professional. However, all that changed on Tues 9th January 24, when at approximately 4.30pm, I was depositing coins into my account and had one bag of £1 coins, 1 of £2, 1 of 20p, 1 of 1p, 1 of 50p and 1 of 5p. I placed one bag of coins onto the weighing machine and she told me just to give her all the bags under the glass screen. She told me she could only take 5 bags and I was confused and said I only had 4 bags anyway. She had the bags bunched together under her hand, so I hadn't noticed I had 6 bags. She then lifted and carried them to the left hand back corner bench and checked them. She then shouted over, asking me how much there was and I said £36, which she agreed with and I keyed in my bank card number and left. It was only after I got home and the P.O. was closed, that I noticed I had written in my diary that I had 6 bags to the value of £66. I now know because of her hesitation and her weighing up of the situation, that this short, stocky, middle-aged woman with dark brown curly hair and brown shifty eyes, had deliberately robbed me. I was too embarrassed to return the next day and anyway, it would have been impossible to prove. So I am £30 worse off due to this devious woman. Just be careful should she ever serve you in the future.UpdateIn reply to the owner: Thank you for your prompt response. By reporting this incident, it is only my intention to highlight this matter with a view that this doesn't happen to other customers. On reflection, the woman's hair had a dark reddish tint. She was working at the first window on the left hand side as you would see on the security cameras. I am unwilling to provide my personal details due to security concerns. Should you be willing to investigate this matter further by checking CCTV, and do uncover any evidence of theft, then please keep the £30 or donate it to charity. Whatever the outcome, please be assured that I'm being truthful because all this hassle for me, really isn't worth the £30. I just want other people, especially pensioners, to be protected from dishonesty by this woman.*CLARIFICATION*I wish to clarify that the woman with red straight hair in a ponytail was NOT the woman who served me as claimed by the owner. As I stated in my previous review, the woman who served me was of stocky build and middle-aged. Thank you.
October 2023 by Stacey Downs
Best post office to use, very helpful and friendly staff
July 2023 by Z Roberts
Friendly staff and brilliant customer service. Always really helpful.
July 2023 by Gemma Gordon
Always use this post office. Lovely staff and top service every time
July 2023 by Carla Mcallister
Very friendly and helpful staff. Ive been a loyal customer for years and I always use their services when needed. 5 stars. Keep up the good work.
July 2023 by Thomas Maxwell
Brilliant post office, I usually go into town to pay bills and send parcels or put money into bank but I do it all there ..great place, very friendly and willing to help anyone, great people, keep up the good work...?
July 2023 by Thomas Jackson
Do my banking regularly at this post office staff very friendly and professional and also very helpful go above and beyond for their customers first class service.
July 2023 by Carrie Harris
Very friendly and fast at wot they do very helpful and quick service family run business have new the family for years and there so nice to be around xxx
July 2023 by Natalie Martin Loyal
Always great service at this post office. Staff are knowledgeable and helpful. Highly recommend.
July 2023 by david mcallister
Use the post office regularly the staff all very helpful , great service to our communityWouldn?t know what we do without it
July 2023 by jimmy turtle
Lovely friendly staff.Very professional and helpful.Spotlessly clean and tidy.
July 2023 by Gillian Megarry
Staff are always very helpful, nothing is to much trouble for them.
July 2023 by SHARON HUNTER
Brilliant friendly staff always willing to help quick and efficient.
July 2022 by Martin Smylie
WOW,Males attitude absolutely sucked,I was getting Money from 1 card to transfer to another and he told Me that I should have told him that from the start to save him a bit of time,Mate You Really need to Adjust your Attitude because your in the customer Service industry,Wind Your neck in,DEFINITELY WILL NOT BE BACK TO THIS P.O Avoid at all costs.
December 2021 by Johnny O'Neill
Terrible customer service - would avoid this post office branch at all costs. Rude staff member and very unprofessional attitude towards customers.