March 2024 by colin mcafee
Really like the furniture here. There were a number of pieces we were ready to buy but told it would be 18 to 20 weeks before we would have it.
February 2024 by Harry McNally
Staff in store really helpful and friendly.However after waiting weeks for delivery of table n chairs and taking day off work they sent 2 wrong chairs .After sending pictures of wrong item with display stickers they said this was the correct item
February 2024 by John Little
Nice stuff not too busy.
February 2024 by eleanor Dick
Have placed order for dining room chairs great price
January 2024 by Karolina Gasiunaite
Just got my double bed today, very nice, delivery was very good nice team. Very happy. Thank you!
January 2024 by Donald Mavindidze
Very nice furniture and friendly staff
December 2023 by dennis holmes
Made a complaint about a driver who damaged my property and drove off without any apologies or stopping to report. Spoke to a lady called Stacey who said she would investigate the matter and come back to me. Still waiting.
November 2023 by Stacey Mck
Bought leather recliner , 2 years in and it?s worn so bad . Took insurance out on it and the guy has came out and it won?t cover it . Guy said only if it was a one off accident not wear and tear . Waste of money !!!! No one wants to help a genuine case . No leather sofa should wear so quickly and has been well looked after and we also purchased the oak furniture care kit twice may as well washed it with bleach might have lasted longer !!!!!
May 2023 by Amy Worker
Two times my order had failed to be delivered. Do not waste your time with this company. Been waiting for my sofa since December, still haven't got it.Absolutely awful. Asked to put in a formal complaint and he tried to offer me a good will gesture of my delivery amount refunded.Absolute joke!!!!!
April 2023 by M S
Worst Experience - I ordered a 3 seater recliner sofa and they sent me a faulty one . They were quick enough to send me an incompatible replacement sofa (2 right side sofas) with missing parts like legs and screws. I gave up and asked for a different colour one the wait time was 4 months + , when the delivery date arrived they created a Drama that they couldn't locate me and rescheduled my delivery to the following week , then they further delayed by a athoner week as they package did not arrive to the depot . not sure how can this happen when then missed a delivery 2 weeks before .The Dining table chairs that i received turned out to be faulty in 4 months of usage . we can already feel the wooden edges . Total waste of money
April 2023 by Gary Wilson
Sales team weren't pushy, prices were reasonable and 5 year protection very good.
April 2023 by Deborah Moore
my experience with oak furniture can only be described as worse than awful. There delivery dates are NEVER as they describe .
April 2023 by Neil Mccarthy
Went here on Saturday as soon as you walk in you being asked 101 questions girl straight over what you here too buy OK love I'm here just too look back off stop being pushy I said twice just looking if I need you I'll give you a shout , stalked us whole way round the store ,went upstairs & her and another fella near broke there necks too get up the stairs put us both off you can't even get too look properly at stuff never againCUSTOMERS DONT LIKE BEING WATCHED STALKED OR HASSLED
December 2022 by Sarah Mcgeough
I paid for premium delivery & assembly for new dining table on chairs arriving on the 14 Nov...they hadn't packed the bolts in the box for the table so said they'd be delivered in a week...they hadn't arrived over a week later so I phoned today...the first advisor said she was putting me on hold, then hung up. Got through to a second advisor who said there was an error on their part & the bolts hadn't been issued for delivery but they would be sent out & then I have to arrange for the men to come out & assemble the table...disgusted with the service...I have no confidence that this will be done promptly...so I have a table & chairs sitting in my dining room that can't be used & as I'm working from home have to work in my bedroom. I won't order from this company again.
December 2022 by Shirley McCrum
Very disappointing visit yesterday to buy a nest of tables for my 89 year old Mum. Item sitting there on the shop floor but only available thro home delivery costing £9.95 (no option to pick up & no stock despite being a small item). In end cost £29. 95 to get box put into my Mum's living rooms which about 4 steps in from front door as she unable to lift it. Left in box for her to open & check within 48 hrs. Worse was the Black Friday offer price which the same price as quoted online in August 2022 (is that allowed?).Delivery date offered was 7 weeks wait rather than 4 weeks told. (popular item&xmas). Other retailers offer delivery for Xmas if ordered up to 9th Dec!
