February 2024 by Andrew McDowell
Placed order online, arrived 30 minutes after order then waited over 40 minutes for food whilst others who ordered in shop had their food within 15 minutes. Organised chaos in kitchen. Won't be back.
January 2024 by Rave Defenders
Was told 30 minutes for a collection and when I arrived after about 45 minutes, still wasn?t ready and was waiting 20 more minutes, girl behind the counter very rude and couldn?t care less. Food was nice but service was
December 2023 by Aimèe
Food tasted great and the service was very fast too, we ordered via the app and our food was ready in less than 15 minutes for collection and was fresh and still hot. The portion sizes are amazing too.
December 2023 by Paul Carson
Took over two hours for food to be delivered.
November 2023 by ropey driver
Still the best Chinese takeaway in the area. Singapore fried rice is something else. Yum ?Parking: Disabled spaces right outside the SwanKid-friendliness: Kids always welcome
November 2023 by Charlie Roberts
Absolutely awful service to say the least, been going to swan for years and today is last time I?ll be giving my custom.I ordered a meal for 3 adults, once I returned home I noticed they gave us an incorrect items which is easily done by restaurants. Once I rang I was greeted by an extremely rude women. We were happy enough to bring the incorrect items back for exchange of the correct item but no this wasn?t good enough they wanted us to bring the incorrect stuff back for us to go ahead and purchase the correct item again. Absolute shambles of service. Very arrogant lady.
October 2023 by Joanne Walker
Over an hour for a gravy chip absolutely ridiculous. Ordered through ap. Never again!!!!!
September 2023 by Christine Courtney
Lovely staff - I'm disabled and they always go the extra mile to ensure I get my order. The beef curry (or chicken sometimes) is delicious with the onions cooked just so as they should be. My spring rolls crispy and stuffed with yummyness! Thank you Swan.??
Excellent grub their beef black bean is awesome
May 2023 by Diane Bradley
Very disappointed in tonights meal Monday 8th May . I ordered beef satay and I couldn't eat the meat it was so chewy. Also they don't take card. Really !, Total tax fraud
May 2023 by Lynne Murphy
We order for collection, they say 30 mins we give them 45 mins to a hour before collection and still not ready for pick up.
February 2023 by Jenny Mitchell
Ordered on their app got confirmation and no delivery 1hour and 20 minutes later,eventually got through on phone and was told they didn't get my order but took my money....waiting on phonecall for refund....absolutely terrible customer service
January 2023 by Donna Gordon
The food is disgusting. To my knowledge King Prawns are NOT straight in shape. Ordered the King Prawn in Salted Chilli and it was vile. My friend ordered the Sweet & Sour Chicken Cantonese style and the majority of our food was binned. Even the frozen chips where hard...Back to the Ba Won we go. My advice is to stay clear and get your food elsewhere.
December 2022 by John Bolger
First time eating from here totally awesome the food was well prepared and tasted amazing the portion sizes to were awesomeGreat food I will be going back to them
October 2022 by Ann Deakin
Food was good if a bit late
