December 2023 by Michael Jones
Very poor do not buy car battery and expect the. To honer the warranty they do not its their discretion. Battery wouldn't start van had van checked halfords garage and was told by mechanic it is the battery.took to store to be told battery is OK.They are a joke better off going orbit or kwickfitHi chantell how did you reach out to me when you didn't have my email ive been in twice since still trying to get it sorted and nobody helps
December 2023 by Jane Hallett
Had a light blub fitted in welingborough to day was in the shop brought the blub went out side the young gentleman by the name of Andnit was excellent great service very quick sorted and done very polite friendly chap . I give him 10/10 . Thank you
December 2023 by Sophie Whitehouse
I called up and the customer service was terrible over the phone. Then went into the store later in the day to pick up my items and the service face to face was just as bad. It's a shame such young boys are running the store. They clearly need training on how to speak to customers, especially when they are spending hundreds on the day!
December 2023 by Joshua Moore
Joke of a company. Went in a rush as was working and needed a rear brake light bulb fitting. All I needed was someone to check which bulb it was and to fit a replacement.Went to the desk. Guy refused to check which bulb it was unless I got a 10 point check. I didn't need a 10 point check and was in a rush.I knew they charged for fitting but he just casually asked if I wanted both bulbs doing at the same time assuming they would be fit for the same price i said why not of you're there. Didn't mention price or anything.Checked the recipt after they have charged me £18 fitting £9 for each side.If I knew he was going to double charge me I wouldn't have done it.Hate the place. Every time you go they try upsell you on their membership or try check things I haven't requested.Will avoid going forward and cancel my membership
December 2023 by Susan Farmer
Great service today. Called in for a bike cassette for my smart trainer purchased from Halfords online and had it fitted while I waited. Thank you very much
November 2023 by Straight & Narrow is the Path Waste No Time
Brilliant customer service from Adnan, he also fitted my head lights.. breath of fresh air.
November 2023 by Helen Taylor
Went this morning to have a headlight bulb replaced . Brilliant service and all done within 15 minutes ?
November 2023 by simon wardle
Unimpressive staff with no knowledge who then sell you something that isn?t correct. Care to pay my fuel to take them back . ? I went specifically to save buying a lottery online. Waste of time that was!
November 2023 by Charlie Jones
Halfords had my daughters car over three days the air conditioning had a leak . We collected the car after being we can?t find the leak. Taken the car to my local garage in Rushden it took them just five minutes to find the problem a split pipe. .
November 2023 by Shannon Egerton
Shocked to say the least. Came to the counter and was treated like an idiot despite saying I need headlights. I got take outside to look to see what lights I needed. To be told it?s LED lights which Halfords don?t do. It wasn?t my LEDs they were clearly working. I left and went to Halfords riverside who happily listened and fitted my HEADLIGHTS! lazy shocking service. Will never go there again.
November 2023 by David Dunmore
Very quick and professional service, I needed a new battery for my Honda Civic which was quickly fitted by Halfords. Well done and many thanks for such good service.
October 2023 by Jacqueline Sansome
Best service I have had in a long while ,From walking in shop Customer service(Nicola) to fitter (Luke) apparently first time working at this store usually at another branch Well done Wellingborough Northants Branch. I joined motoring club for discounts etc but didn't spend enough does card get sent to me by post. not sure on that one.
October 2023 by Adrian Scotnitchi
Adnan it?s a joke, completely useless. I?ve been there 4 times for a collection. After spending 700£+ , them so called managers refuse to communicate each other and spend my time for something so simple. When you need to make a serious purchase AVOID at all cost this branch. They made me lost my eurotunnel tickets and ruin my trip just because them incompetence
October 2023 by Lisa Hillery
Awful customer service today.. staff member late in meaning cycle service not available and no-one thought to advise customers of this whilst they're waiting (not even a sign on the desk) Eventually staff member arrived to be down right rude to the customers waiting -no apology, not even a glance to greet before walking off again in a strop!!! Manager's response was that he was too busy to deal with everything at once so basically he didn't bother! Appalling service, unprofessional and rude!
October 2023 by Marion Sturman
EXCELLENT Efficient, friendly, professional.Visited Wellingborough after viewing website which said I?d need to make an appointment and possibly need to leave my car. Was reassured my tyre pressures could be checked immediately and free of charge. Offered other checks if required.Fantastic service all round. Would certainly recommend.
