January 2024 by Catherine Smart
Mark was very knowledgeable and helpful when we went to the store to buy a carpet for our dining room. The following week, we had to return to buy underlay as ours had disintegrated when we pulled up the old carpet and again Mark was very helpful, even remembering us from the week before!Great Store and great staff. would highly recommend :)
January 2024 by Naomi Martin
I went to carpet 2 rooms with full underlay and grippers but had my own fitter, i did look at wood flooring but decided it wasnt good value for money, once picking my carpet and underlay i felt rushed and that i wasnt really an appreciated customer while i sorted the payment (even though i spent £800), delivery arrived when expected but wrong door bars was provided and the underlay was provided in silly offcuts and 2 different types, after calling the store to say i wasnt impressed i was told that it was because i was sold the underlay before delivery and that i had to have the offcuts from the warehouse. Really wouldnt recommend this service unless you want to be given offcuts when you pay full price.
January 2024 by Steve Robertson
Customer service was spot on. Andy wasn't pushy, he let us browse and when we approached for help, he was on point with all of his advice
January 2024 by Mike Marriott Smith
Very helpful and professional staff.Good value for the money and great quality products.
January 2024 by Just Laurrx
Gina and Andy made our experience amazing and was very helpful
January 2024 by Amanda Durrant
Our carpet buying experience was a stress free and enjoyable one, with the help of such a friendly and helpful team!
January 2024 by Anthony Edgington
Geena was exceptionally helpful and gave us a great discount as well as excellent service. Would highly recommend if you need carpet or flooring. Thanks!
December 2023 by Db
Just visited the Wellingborough branch for new vinyl for our downstairs. Very happy with the service provided by Andy and would be happy to come back if we needed any more flooring. Thanks again guys!
December 2023 by Doreen Caesar
I was served by very friendly, helpful and supportive team on Friday 22/12/23. Thank you for your great job.
December 2023 by Marta
We had a wonderful experience with this store. We had Mark and Andy helping us. Mark provided an outstanding customer service and his knowledge was extensive. We will definitely return for our next project. Visit them, you won?t regret it.
November 2023 by Laura Barritt
Andy was extremely helpful and informative when ordering carpet. Made it a really easy experience.
November 2023 by THAIRAPY FREELANCE
Geena was really great at helping me choose the carpet for our 2 rooms. She?s really informative and very approachable ?Thanks again Geena x
November 2023 by Tom Ward
Great attentive service, Geena was very thorough and prompt at completing our order!
October 2023 by Emma Passey
Products appear good. Salesman was quite rude when we asked if they sold something similar to a sample we got online.
October 2023 by Jerrod Waters
Quick and easy. Geena was very helpful, offering useful advice and guidance throughout the selection process.
