January 2024 by G Eden
Reasonably well stocked, felt a bit chaotic, lots of stock all over the place and staff unloading and moving pallets around the store. Till staff friendly. Long queue to get out the car park!
December 2023 by Anthony Scott
Please in inform staff in the coffee bar its christmas a smile dosnt cost anything.
December 2023 by Gary Malsher
Got what I wanted , in stock . Easy checkout , free parking . What more could you ask for ? .
December 2023 by Linda Ferguson
Always enjoy shopping here, plenty of good quality stock, i highly recommend it ?
December 2023 by Raven Darkness
Love to shop here lots of nice stuff ....reasonable prices
December 2023 by First Avenue
Great experience. Opened just on time for early shoppers.
December 2023 by Omo Ogunnaike
Unfortunately no option to give a ZERO. Had a terrible in-store experience. Super rude at the till. Immature retail assistant and manager. This wouldn't have happened in London where staff are far more exposed, savvy and trained.
December 2023 by hawkmoon1704
Great variety. Some prices a bit high £85 for a quilt cover set!! We still bought a few things.
December 2023 by JZ J
I visited Dunelm to buy a mattress protector. I asked an assistant where they were and she actually walked me to them (refreshing and helpful! No general wave in that direction which I've experienced in other shops). There were a few brands so I settled for Dunelm's own brand - Kingsize at £9. At such a great price I wanted to check the quality because you never know right? I spoke with an assistant named Geoff who accessed Dunelm's online website to look at the reviews for the item, which was also very helpful particularly as the reviews were very good! Excellent customer service from him and from his other colleagues, i.e. the lady as mentioned above and the young man in the curtains dept who was thorough when checking their stock for more curtain rings as I had bought the last two on the shelf. All done with a smile. Altogether, a delightful shopping experience! Thank you. PS When I opened the protector later, I was not disappointed! The quality is very good!
December 2023 by Susan
Staff friendly and helpful especially getting nets cut to size and making sure what I was asking for was correct as I had an idea already as usually they might know how much overhand to have if needed to know some one would know
December 2023 by Jeanette Carman
Used the cafe, ordered a bacon bun. The bun was hard and the bacon burnt...had to take up to the counter and ask for a replacement. Do they not check food before giving yo customer ? Dunelm store well set out, plenty of choice but only 1 member of staff at the checkout..
November 2023 by jill philpott
Nothing was too much trouble. The staff were most helpful and the quality of the goods is excellent
November 2023 by martin smeeton
Great store with a great range . Very easy to get what you want well set out
November 2023 by Mateusz Masuko
extremely rude staff,going around looking and feeling different products which make sense before being bought,then elderly rude female gets aggrovated and stops us and makes the random assumption we aren?t going to purchase anything,after this walking around to look for other things another woman staff rudely exclaims for us to leave after doing nothing wrong just looking around at products with prior intention to purchase before rude staff randomly become aggressive and with unrighteousness cause remove us from the store,would not recommend shopping here and would look to other furniture shops.
November 2023 by Sammy Protheroe
Food looked lovely unfortunately on two occasions when we visited at 1.30 we were informed staff were on their break so hot food was not being served.