March 2024 by Nicola S
Used to be efficient when I first changed to them a few years back. Now they're pretty poor. You have to allow a full 7 days for turnaround of your prescription. You get a prescription for an acute problem and they STILL think you should wait 7 days to get it. There's no flexibility and they're generally unhelpful. Switching back to the small independent chemist who provided a 100% better service to me today.
June 2023 by Graham Robson
A very busy pharmacy, the staff at times are impatient and unhelpful especially when needing meds urgently always been told its 5 days!! Meds are needed by some quickly,don't try ringing you'll either get an engaged tone or hung up on.Come on Tesco as you say every little helps so start helping.
May 2023 by Norman Egerton
At pharmacies and GP surgeries, there are signs on the counter saying, please be courteous to out staff.I'd like to point out, that, this works both ways, has wasn't the case today, Sat 29th April, when a member of staff at Tesco pharmacy was unhelpful and rude to my wife, who is a cancer patient, and through no fault of her own had to call 111 to obtain an emergency prescription to aid her breathing.Absolutely disgusting.
May 2023 by David Brandreth
I had run out of my medication the tesco staff on duty on Friday morning 14th April couldn't have been more helpful in telling me what to do and how to go about it
April 2023 by Barbara Binnie
Staff always helpful and polite. I just wish they published when their busy times are,as I've tried multiple times today to phone them fo see if my meds are ready, and also to give them my email address.
February 2023 by Mark Edgley
I've called 3 times today and drops call saying call failed ?
February 2023 by Penny Brown
Phone rings 4 times then hangs up on you. Tried for over an hour to get through and as I can't make it to the store as I have a disability, I'm now without my meds because they can't be bothered to answer the phone!
July 2022 by Georgia Bailey
Quite poor at answering the phones when it comes to asking about medication. No matter the time I've rung I get hung up. Really poor when I'm trying to see if medication is ready for pick up for the People We Support.
April 2022 by Ruth Ayres
Always helpful.
February 2022 by Alistair Smith
Advertised opening time of 8am. Opening ours changed to 9am November 21. Wanted trip. Would expect better from Tesco
October 2021 by Les Norris
Very helpful staff
September 2021 by Lee Walker
I told the member of staff I had been recommended to take an anti-hystamine with a name something like "Prometheus" because it would make me drowsy. I was offered a different anti-hystamine but I said I had been told to get this one in particular. She eventually fell in with what I was saying and showed me a box containing promethazine but said she couldn't sell it to me!! She said it would go against the terms of their licence. When I asked her to explain what she meant, she just repeated herself and suggested I tried elsewhere. I can only assume this is because I used the word "anti-hystamine" and the product she showed me was marketed as a sleep aid. However, promethazine IS an anti-hystamine and I said at the beginning it was to help with my sleep.
July 2021 by Danielle-Catherine Graham
Try ringing the pharmacy and get cut off
July 2021 by Asia Demirkapu
Amazing staff who goes extra mile and way beyond to help out! Specially at the late hours. Very grateful for their help today! Very appreciated!
July 2021 by Angela MacDonald
Karen volunteered to bring my prescription to my house when I told her my family are self isolating. What a lovely thing to do. Thank you.
