September 2023 by dan gladstone
Don't normally leave reviews but Andy and Laura provided above and beyond service! Getting me a last minute new boss suit on offer (that wasn't in stock). Much appreciated
August 2023 by Lucy Dodgson
Great experience getting two suits here. Was given helpful guidance and advice and the staff were transparent through the whole process as my suits were getting tailored and arriving in store. Want to particularly thank Jack who was the staff member I communicated with and helped me the most.Additional note that there was no awkwardness or anything but exemplary service over providing me (a woman) with men's suits - which has been a problem sometimes elsewhere.
July 2023 by TheFerryman Charon
From first contact with Andy at York designer outlet branch our experience has been first class. We needed to hire 10 matching dress suits for our son & his grooms men. Andy was extremely approachable knowledgeable & helpful showing us the type of suits available & then arranged a suit fitting day for all the lads. We arrived for the suit fitting as arranged and all our measurements were taken by helpful polite members of staff. We were notified when the suits were ready to be collected & a member of staff even helped us carry the suits out to our car.All the suits we're immaculate they fitted perfectly & came with new shirts, pocket square,bow tie & cumubund. Only one jacket was too large & was replaced with a smaller one the next day. Overall an outstanding service from Moss bros and their brilliant staff!A big thank you to Andy & the team at the York designer outlet branch for making this so easy & helping us to look so smart.
July 2023 by Robert Frost
The staff were great in sorting me out with what I needed. What more can you ask for.
June 2023 by Kath Hollings
My son went in for a suit and boy did he get a lovely suit with the help from a lady Andrea. She was absolutely brilliant and she sorted him out completely from top to toe! We would definitely come back again! Highly recommend Andrea, her expertise was excellent! Will appreciated Andrea?s assistance, attention to detail.
June 2023 by warrick ballanger
The staff were really helpful when I had to exchange a suit for a wedding last week and helped me to get the right jacket ordered to store and have me brilliant advice about what to do if I needed tailoring.Very impressed with the service.
June 2023 by Allison Peters
I wanted to purchase a suit bag and had looked all over. The customer service was brilliant they looked all over the shop until they finally found one. Nothing was too much trouble
May 2023 by Dale Ellis
Good selection, service could have been better but it was a busy Sunday so understandable.
May 2023 by Samantha Ward
Good staff friendly service and good quality products
April 2023 by Luke Wilson
Customer service amazing from the start. Lily and the main manager guy were both very helpful and supportive. A great selection of suits in many sizes, so no problems with the right sizes. Reasonable pricing for a great suit.
January 2023 by Tom Inchley
Very impressed. Got a very nice suit at a reasonable price. Special thanks to Lily who fitted me. However, it should also be noted that the entire team there seem like great workers. Would shop here again.
January 2023 by David F
Went in to buy a suit for my wedding. I initially was interested in buying a fully tailored suit. I was served by Andrew who kitted me out sorted everything very easily and simply. He explained only the trousers would need tailoring saving quite a lot of money.He was extremely helpful and pleasant to deal with. Some of the best customer care I've had in a long time.
October 2022 by David Pinder
Excellent service from the smart young bloke in there who sorted my son out with a dinner suit and a lounge suit - didn't get his name but he did a terrific job.
August 2022 by Sam Ti
I'm not one to write reviews but I am ABSOLUTELY DISGUSTED by the service I received here yesterday, I went in to buy a couple of items for my husband, the staff member (South Asian man with a beard) approached me rudely asking if I need help,he went on being patronising, rude,and super unprofessional, he made me feel unwelcomed so I will not be returning to this store.
June 2022 by Shaun Belt
Rocked up to Moss Bros, got greeted by Lauren told her the background story and told her not leaving the building without a suit! Got drawn to the Hugo Boss section tried it on fell in love! The Boss man Amrou was great too chucking in a suit bag because I had the cheek to ask! Highly recommend to all nothing to much and patient with me aswell
