March 2024 by Jonathan Wilcox
Excellent service from Rhainnon who was very friendly and provided great advice and guidance, which ultimately made us decide to go with Flooring Superstore over the obvious rivals. Purchase was nice and smooth and the carpets have arrived today as planned. Very happy indeed.
March 2024 by Hannah Ostapjuk
Great experience! Thank you.I wish I could remember the name of the staff member (edit: I think it may be Rhiannon) who served us on the 21st Feb (2024) because she was so helpful, it was just her in the shop that day and she was handling everything and everyone brilliantly while still giving us her best advice and undivided attention. A good range of flooring/samples in store, competitively priced and we got a super deal! Straight forward to order there and then, pretty quick delivery and the delivery guy, George, was again lovely, helpful, we had a nice chat while he efficiently unloaded our order. Superb. Thank you!
February 2024 by Andrew Collier
Having been recommended by friend we placed our order end October 2023After numerous issues, incompatible products, and despite using their recommended fitter we still await our flooring which has been 'delayed' from December to January, then early February and now late February 2024Clearly selling goods they don't have.We didn't think we'd have to wait for the oak tree to grow before delivery.Terrible experienceAVOID
February 2024 by simon c
Friendly and efficient staff. Good service with prompt delivery
February 2024 by Daniel Bardney
Rhiannon contacted us after we ordered samples online. We called into the York showroom to see her and discuss our options. She was helpful and patient with us while we made a decision. Would recommend going to see her if you need any flooring
February 2024 by R F
We found the Flooring Superstore online, and they have been brilliant from start to finish. Good service and quality products.We would highly recommend them to anyone...Many ThanksRichard
February 2024 by Amy Metcalfe
Samples arrived quickly, great service and then the order of flooring arrived within a couple of days!
February 2024 by Mark Winspear
Our third purchase. As always great advice. All delivered on time and correctly
February 2024 by Eleanor Brown
York store - Rhiannon and Greg both super friendly and helpful, would recommend :)
January 2024 by Alejandro Marturano
Great products and great people. Andy and Rhiannon, every time ready to help on any questions we had. Also quick delivery.Will recommend.
January 2024 by Mands
Excellent service, very friendly and very helpful would recommend!
January 2024 by Sarah Carse
Great service from Rhiannon, upon calling up I was able to get my order sent out with free delivery, as well as advice on fitting the flooring. Thankyou!
January 2024 by Slavena Andreeva
Shocking . Disorganised and not honest . Having delivery date moved a third time . Just received a call that delivery that was supposed to be today 28th Dec is now pushed for 3rd Jan ( potentially). A product being sold that they don?t have in stock ?frustrating. Spent Christmas and now New Year ahead with no carpets and may now lose my carpet fitter due multiple cancelations and date changes ???
January 2024 by Rebecca Parkin
We received samples online but wanted to see them on a larger scale. Andy was very helpful and knowledgeable and we?re happy with our decision
January 2024 by Teri Worrall
First class service from start to finish. I ordered samples and was contacted by Rhiannon who helped me no end in deciding what was right. No pressure at all to order, and she always called when she said she would. When I called to query some delivery aspects she was most helpful and everything went smoothly.And to George the delivery driver, I don?t think I?ve met a more happier guy! - he even lifted the flooring into the hallway, let the dog come say hello to him and left with a smile onto his next delivery.This is the second time of ordering and absolutely be back for the next project ?
