I sent 2 rings back around 2 years ago and Hammonds have lost them. I am still teying to get some answers. They have me on their system and they keep all correspondence yet cant find them. I have had nothing but trouble with them since the start. From an engagement ring that lost its jet, to replacing with another that... read full comment
February 2024
Awful communication, refunds a nightmare. Ordered a watch 6 weeks ago. I knew this wasn’t in stock so I didn’t expect immediate delivery. Called and emailed 6 or 7 times. Promised an ETA but never calls back. Eventually decided on a refund. First requested about 3 weeks ago. Nothing. Then again last week, still nothing.... read full comment