February 2023 by BD
We have just moved to the area from South Yorkshire and just took a chance to get some advice from a colleague in Thirsk branch . I don?t recall his name and I should have taken a little more time to find out, but he was superb. Welcoming , knowledgeable and really helpful . I just wanted to extend my thanks and to say well done to Thirsk branch for their help. It was around lunchtime on today. 22nd February, 23?. Thank you!
August 2020 by Andrew Hyde
I have given up with the Nationwide and taken my business elsewhere.
February 2018 by Aiskew Villa
First class service
February 2018 by Richard Hubbuck
We opened Nationwide accounts for our daughters and the service provided was fantastic. The staff were hugely engaging and treated you like a friend, whilst always adopting a professional demeanour. In my opinion, this branch has set the benchmark for customer satisfaction!
June 2017 by Adam Cooper
Helpful and informative staff as you'd expect from your bank/building society
February 2017 by Jake Bowers
Great bank
January 2009 by Qype User (MoneyM?)
Banking can be tedious, with long queues and nowadays the cut-throat feeling that someone will jump on you to get you to buy / take out a product with them. The Nationwide is a nice building society, no hard-sell, friendly staff and is open from 9-12pm on a Saturday which is very useful. My only critiscism is that the building is very small and the queue directly behind the cashier window. You can of course speak to an advisor in a private room but its a shame that there is little privacy at the counter. This however is a flaw with building design - not the staff in anyway who are courteous and discreet. As a customer I can recommend Nationwide highly.