March 2024 by paul lumb
Absolutely top quality service received from Halfords in Selby today.
March 2024 by Andrew Dalton
Fantastic service from Tia and Tom from the Selby location. Tia helped reset our dash cam and showed us how to review footage from an incident and Tom quickly provided a solution to a door mirror issue and fixed it there and then. Very impressed with this customer service. Thank you guys
February 2024 by Norbert dad
I took my bike to get it fixed TWICE and it still hasn't been fixed also the customer service is appalling.
February 2024 by Karol Grabarz
Very friendly staff
February 2024 by Sanjeewa Kolambage
Quck service & friedly staff
February 2024 by Andrea Champ
Made an on line order, it didn't turn up. Have called the help line twice to be told they can't do anything further as my complaint has been escalated. Called head office for advice a week after my initial complaint as I haven't heard anything. No one answered and I couldn't leave a message as their answer service was full. As they have taken the money out of my account and not given me the goods, is this classed as theft or fraud?Update:item delivered today. A real shame that it took me to make a public complaint before someone would do anything about it.
January 2024 by Bridget Jarman
Great customer service
January 2024 by allie glover
Charged 7 quid for a tiny battery putting in a keyfob , bit of a joke when the Battery was less than £2 ,customer service was very good though so 3 stars
December 2023 by Mike Brown
Great service today from the folks at Halfords. Thought I had booked in but hadn't properly. The team obliged and got me sorted fitting two new bulbs on the car. Thanks and merry christmas
December 2023 by rodger heathcote
Very helpful young man, went the extra mile to find the product I wanted.
December 2023 by Brenda Gibson
Collected my grandson Bike the girl was friendly and helpful with a smile
December 2023 by greg mackenzie
My partner went in to the Selby branch to collect an item, and politely waited to be served. As the male assistant finished with the person in front of her my partner stepped forward, holding up her phone, about to give details about her on line order. At this point two lads came in asking for their bike to be fixed.The assistant completely ignored my partner and went on to sort out their problem.Eventualy the assistant turned to my partner and said by way of introduction " NAME'?Customer service at its best?
October 2023 by Lindsey Cooper
Visited Selby store today 28 October.Tom was extremely pleasant and helpful.However he was with a customer when we arrived and the other staff members weren?t interested. Two customers asked other staff members for help but they weren?t interested and poor Tom was left with a queue.FIVE STARS FOR TOM ??????????
October 2023 by ANDREW PARKIN
Booked in to have 2 bulbs replaced on an SLKFirstly told me I had ordered the wrong bulbs, until I explained which were being replaced and, actually, I was correctThe tried, unsuccessfully, to change them and failed miserablyI was credited back my money, but what a waste of my time!I would never recommend Halford for any fitting works
October 2023 by warren smith
Great service from Garry at Selby Halfords today. He was very attentive, knowledgeable and proactive. Halfords need to reward people like this