January 2024 by Cindy Richards
Helpful, friendly, felt I could ask for advice which was willingly given
January 2024 by Thomas Purdy
Upon entering Boots Opticians I felt valued as a customer. During my visit the staff were very pleasant and professional as well as very knowledgeable about my needs and the products available to me. The Optician was the best I've been too as far as making me feel at ease and explaining to me what my eye health was. ?????
January 2024 by Rosemary Knight
Always glad to visit Boots for my eye tests in Scarborough. The staff there are all very professional and helpful, my appointment is always on time and the ophthalmologist is wonderful a true professional that can answer any questions about eye health and advice.I would not go anywhere else
January 2024 by john giles
Very smooth process
January 2024 by Darren Brawn
Lovely informative optician
January 2024 by Carol Turner
The optician was wonderful,very reassuring ,the lad fitting my lenses amazing.
January 2024 by Branda Patrick
I was happy with the professional service I received.
December 2023 by Claire Mainprize
All staff members were really friendly and helpful.
December 2023 by Josh Wilson
2 hours, 33 minutes for a contact and glasses test. It takes less time for a hip replacement surgery!
December 2023 by Thelma Youngson (Satsuma)
I've always received excellent service from Boots. Wouldn't even consider going elsewhere
December 2023 by Steve Lambert
Speedy and good service from all concerned. Thanks
December 2023 by Graham Wardle
Excellent service friendly staff
December 2023 by Mark Walker
Very helpful and professional.
December 2023 by Alyson Chapman
I do like Boots' Opticians in Scarborough; the staff are always very nice, polite, well informed and friendly and I'm never kept waiting any longer than necessary. There was also some fabulous offers on and I was able to get four pairs of spectacles for under £200.00; bargain. I am in a wheelchair and the whole shop is accessible (very rare in this town) - thank you!I am however, rather disappointed at the choice of spectacle frames on offer. I've been attending Boots' Opticians for around 35 years, more than half my life, yet the choice of frames seems to get smaller every year. Whilst I was browsing I saw at least five frames that I've purchased in the past!I was also incredibly disappointed that Boots no longer collect used spectacles that could be distributed to the less fortunate. I'm sure that it's all down to profit and loss but surely, doesn't kindness and charity need to come into the equation somehow? Apparently, there is now only one optician in Scarborough, a town of over 60,000 people, that collects old glasses - and a member of Boots' staff informed me that they melt them down to re-use and re-sell for their own profit; shocking. There's one charity shop who collect them to send to less privileged countries. Come on Boots - do better!
December 2023 by Lyndsey Bowman
My appointment lasted two and a quarter hours! At time of booking I was not aware it was with a pre-registration optician. I expected to be one hour at most.I do not feel confident I have the right prescription.I have always been happy with your opticians but this time was a farce.